Day One Call Center Advocate
Quick answer
Cornerstone is hiring a part-time Mid Level Day One Call Center Advocate in Minneapolis, MN, paying $19.57 - 22.30, to provide trauma-informed support to victims/survivors of domestic violence, sexual violence, and human trafficking.
- Role
- Day One Call Center Advocate
- Organization
- Cornerstone
- Location
- Minneapolis, MN
- Level
- Mid
- Compensation
- $19.57 - 22.30
- Category
- Programs & Operations
The role
The Day One Call Center Advocate position at Cornerstone provides trauma-informed support to victims/survivors of domestic violence, sexual violence, human trafficking, and general crime through phone, text, email, and chat messaging.
What you'll do
- Provide trauma-informed support via phone, text, email, and chat messaging
- Assess and refer participants to appropriate resources
- Maintain professional and confidential support
- Participate in training and mentoring of new staff
- Document critical incidents and other information
- Assist with walk-in participants and emergency services
What it takes
- Experience in crisis response services
- Understanding of trauma-informed care
- Knowledge of crime victim's rights and systems
- Good written and interpersonal communication skills
- 40-hour sexual assault certification or ability to complete within 6 months
- Proficiency in Microsoft Office and virtual contact applications
What you'll bring
How we treat you
Virtual mental health services, paid time off, 11 paid holidays
Frequently asked questions
Where is the job located?
The job is located in Minneapolis, MN.
What is the compensation range?
The compensation range is $19.57 - 22.30 per hour.
What are the key qualifications required?
Key qualifications include experience in crisis response services, understanding of trauma-informed care, and good written and interpersonal communication skills.
How do I apply?
You can apply by visiting the Cornerstone career page and submitting your resume and other required information.
What are the work hours?
The work hours are 3pm-11pm and 7am-3pm every other weekend.
How to apply
Apply directly on Cornerstone's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Cornerstone's official posting before applying.
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