Case Manager
Quick answer
Compass Family Services is hiring a Case Manager (San Francisco, CA) to work on-site, providing emergency housing and support to families and pregnant people in crisis, with a salary range of $29 - $31 per hour.
- Role
- Case Manager
- Organization
- Compass Family Services
- Location
- San Francisco, CA
- Work setup
- On-site
- Level
- Entry
- Compensation
- $29 - $31 per hour
- Category
- Programs & Operations
- Apply by
- 2026-12-31
The role
The Case Manager will help families and pregnant people access emergency hotel rooms, get connected to shelter and longer term housing options, address immediate needs and crises, and access community resources.
What you'll do
- Provide crisis intervention, information and referrals, and advocacy to families in moving towards stability
- Ensure that families understand and comply with program and hotel rules; step in to mediate if any conflicts or concerns arise
- Make sure that all families in the CUAV program are connected with housing problem solving support and/or other longer-term housing options
- Maintain up-to-date and thorough client files and enter data accurately into Salesforce and funder databases
- Distribute meals to families daily at the hotels
- Respond to calls from the hotline from families in urgent need of housing
What it takes
- Experience working with people in crisis
- Demonstrated understanding of issues facing homeless and low-income families
- Strong interpersonal skills, including relationship-building, networking, and ability to develop trusting relationships with a diverse set of individuals
- Demonstrated commitment to diversity, equity, inclusion and belonging work
- Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.). Salesforce experience a plus
- Ability to be on your feet for a significant part of the shift, walk up and down stairs, and distribute meals
What you'll bring
How we treat you
Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave. Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance. Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests over years 2-6. Membership in OPEIU/Local 29 union.
Frequently asked questions
Where is the job located?
The job is located in San Francisco, CA, and is fully on-site.
What is the compensation?
The compensation is $29 - $31 per hour.
What are the key qualifications required?
Key qualifications include experience working with people in crisis, demonstrated understanding of issues facing homeless and low-income families, strong interpersonal skills, and demonstrated commitment to diversity, equity, inclusion and belonging work.
How do I apply?
Please apply through the organization's online application. No phone calls, please.
How to apply
Apply directly on Compass Family Services's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Compass Family Services's official posting before applying.
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