USSD Consultant
Quick answer
VillageReach is seeking a USSD Consultant to design, deploy, and manage a low-literacy-friendly USSD menu for SRHR information and feedback reporting in Malawi, with a focus on Balaka and Lilongwe. The position is based in Malawi and is open until May 28, 2026.
- Role
- USSD Consultant
- Organization
- VillageReach
- Location
- Malawi
- Level
- Senior
- Category
- Engineering & Technology
The role
The USSD Consultant will design, deploy, and manage a low-literacy-friendly USSD menu for SRHR information and feedback reporting in Malawi, with a focus on Balaka and Lilongwe.
What you'll do
- Configure USSD platform to use short code 54747
- Design two primary menu paths: Information and Feedback
- Log every USSD session and push via API to VillageReach’s central data warehouse
- Conduct user acceptance testing with feature-phone users
- Provide ongoing technical support and monthly reporting
What it takes
- Experience deploying USSD in Malawi
- Proven ability to design for low-literacy users
- Experience integrating USSD logs with external data warehouses
- Understanding of SRHR data sensitivity and privacy
- Ability to provide 24 months of ongoing technical support and reporting
What you'll bring
Frequently asked questions
Where is the job located?
The job is based in Malawi.
What is the compensation?
Compensation is not specified.
What are the key qualifications required?
Experience deploying USSD in Malawi, proven ability to design for low-literacy users, experience integrating USSD logs with external data warehouses, understanding of SRHR data sensitivity and privacy, and ability to provide 24 months of ongoing technical support and reporting.
How do I apply?
Applications will be received and reviewed on a rolling basis until May 28, 2026, close of business.
How to apply
Apply directly on VillageReach's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on VillageReach's official posting before applying.