Ticketing System Specialist
Quick answer
National Geographic Society is hiring a remote-friendly Ticketing System Specialist (entry-level) paying $63,650.00 - $67,000.00 to support a complex museum admission ticketing sales system and ensure seamless operations.
- Role
- Ticketing System Specialist
- Organization
- National Geographic Society
- Location
- Remote friendly (Washington, DC, United States)
- Level
- Entry
- Compensation
- $63,650.00 - $67,000.00
- Category
- Engineering & Technology
- Apply by
- 2026-12-31
The role
The Ticketing System Specialist at National Geographic Society supports a complex museum admission ticketing sales system, ensuring seamless operations and providing excellent service to visitors.
What you'll do
- Maintain and update documentation for system configuration, business processes, system upgrades/customizations, and naming conventions
- Build and maintain coupon codes for internal stakeholders and marketing promotions
- Monitor and manage daily capacities for maximum revenue and visitor survey scores
- Support Ticketing System Administrator in large ticket builds and on-sales
- Coordinate with ticketing vendor on their deliverables and test new functionality in the staging environment
- Serve as the level 1 escalation for front of house staff troubleshooting and support
What it takes
- 3 years of experience with at least one year of ticket sales system or CRM experience
- Experience using at least one ticket sales software
- Experience using multiple CRMs. Salesforce experience a plus
- Knowledge of Microsoft Office programs and Google Workspace
- Strong multi-tasking skills and attention to detail
- Ability to collaborate and communicate effectively across multiple divisions with varying technical understanding
What you'll bring
How we treat you
Medical, dental, and vision insurance; engaging and comprehensive wellness program; 401(k) retirement savings plan with matching contributions after 6 months of employment; flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year) and 10 days of sick leave; 12 paid holidays and a paid winter break between December 25 and 31 (May not apply to all roles that are required to work during high volume seasons or essential workers. Please check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks.
Frequently asked questions
Where is the job located?
The job is remote-friendly with an option to work in Washington, DC, United States.
What is the compensation?
The salary range for this position is $63,650.00 - $67,000.00.
What are the key qualifications required?
Key qualifications include 3 years of experience with at least one year of ticket sales system or CRM experience, experience using at least one ticket sales software, and knowledge of Microsoft Office programs and Google Workspace.
How do I apply?
You can apply now on the National Geographic Society's job posting page.
How to apply
Apply directly on National Geographic Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on National Geographic Society's official posting before applying.