Senior Director of Information Technology

The role

The Senior Director of Information Technology at Center Theatre Group will lead the organization's technology evolution, transforming IT from an operational function into a strategic asset that supports artistic, operational, and audience engagement goals.

What you'll do

• Develop and execute a clear technology vision aligned with CTG's mission, business objectives, and future growth
• Establish technology governance, policies, and long-term planning processes
• Foster collaboration across a complex and highly interconnected organization
• Communicate priorities, timelines, and expectations while fostering transparency and shared ownership
• Lead complex technology initiatives, manage competing priorities, and ensure projects are delivered on time, within scope, and aligned with organizational objectives
• Ensure reliable integration and data flow among Marketing & Sales, Development, and Finance

What it takes

• Bachelor's degree in information technology, computer science, information systems, or a related field, or equivalent professional experience; advanced degree preferred.
• A minimum of 8-10 years of progressive IT experience, including at least 5 years in a senior leadership role managing and developing technical teams.
• Demonstrated hands-on technical depth across enterprise infrastructure, networks, cloud and hybrid environments, and end-user and help desk support.
• Experience administering or overseeing a CRM and ticketing platform (Tessitura strongly preferred) and supporting integrations with fundraising, marketing, finance, and box office systems.
• Working knowledge of cybersecurity frameworks and practices, including identity and access management, multi-factor authentication, endpoint security, incident response, and disaster recovery and business continuity planning.
• Familiarity with compliance requirements such as PCI-DSS and data privacy regulations, including safeguarding patron, donor, and payment information.
• Experience partnering with Finance to support revenue integrity, including fraud prevention and detection, access controls, and reliable reporting in ticketing and payment environments.
• Experience managing vendors and managed service providers, negotiating contracts and service-level agreements, and developing and overseeing IT budgets.
• Experience implementing project management and governance practices and leading complex technology initiatives in a multi-department organization.
• Experience in a nonprofit, arts and culture, live-event, or other mission-driven organization.

What you'll bring

How we treat you

Generous benefits package

How to apply

Apply directly on Center Theatre Group's site. We link straight through — no resume parsing, no profile to fill out.

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