Senior Director of Direct Services
Quick answer
Think of Us is hiring a Senior Director of Direct Services (Washington, DC-based) with a salary range of $150k-$180k to oversee the Care Navigation and Beta Teams in California and Texas respectively.
- Role
- Senior Director of Direct Services
- Organization
- Think of Us
- Location
- Washington, DC (hybrid)
- Work setup
- Hybrid
- Level
- Senior
- Compensation
- $150,000–$180,000
- Category
- Programs & Operations
The role
Think of Us is seeking a mission-driven, operationally strong senior leader to serve as Senior Director of Direct Services — providing programmatic and operational oversight of TOU’s direct services work across two complementary teams: the Care Navigation team serving kinship families, foster youth, and transition-age youth (TAY) in California, and the Beta Team advancing digital resource navigation in Texas Region 7.
What you'll do
- Provide direct supervisory oversight of the Senior Manager of Care Navigation and the Senior Manager of the Beta Team
- Set and sustain a shared leadership culture across both teams that centers lived experience, trauma-informed practice, unconditional positive regard, and continuous learning
- Ensure programmatic accountability for service quality, team performance, and outcome achievement
- Create alignment between the two teams — identifying opportunities for shared learning, cross-pollination of practice insights, and coordination without collapsing the distinct purposes of each model
- Partner with the Executive in Residence to translate frontline learning and operational insights into organizational strategy and senior leadership decision-making
What it takes
- 8–12 years of progressive experience in child welfare, social services, human-centered direct service programs, or related fields
- At least 3–4 years of senior program leadership experience overseeing multiple teams, programs, or geographies
- Personal or professional experience with the child welfare system or other social impact work
- Experience working with or alongside systems that impact youth and families
- Bilingual in Spanish (preferred) and understand language access as a core equity commitment
What you'll bring
How we treat you
100% employer-paid medical, dental, and vision coverage for employees; 50% for dependents. Access to Talkspace for confidential therapy and mental health support. Short-Term Disability, Life, and AD&D Insurance included. Optional Long-Term Disability and Supplemental Life Insurance. Health Care and Dependent Care FSAs available. 401(k) Plan for pre-tax retirement contributions. Work-from-home setup stipend.
Frequently asked questions
Where is the job located?
Washington, DC (hybrid)
What is the compensation range?
$150k-$180k
What are the key qualifications required?
8-12 years of experience in child welfare or social services, senior program leadership experience, and a commitment to Think of Us' mission.
How do I apply for this position?
Submit a resume outlining your skills and experiences relevant to the role. Phone inquiries are not accepted.
How to apply
Apply directly on Think of Us's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Think of Us's official posting before applying.