Senior Customer Success Manager
Quick answer
LinkedIn is hiring a Senior Customer Success Manager in Bengaluru, India, to drive product adoption and customer success, with a hybrid work schedule.
- Role
- Senior Customer Success Manager
- Organization
- Location
- Bengaluru, Karnataka, India
- Work setup
- Hybrid
- Level
- Senior
- Category
- Engineering & Technology
- Apply by
- 2026-12-31
The role
The Senior Customer Success Manager at LinkedIn is responsible for driving the adoption of products within clients, ensuring customer success, and mitigating churn risk. The role involves partnering with account managers, setting goals, and providing strategic advice.
What you'll do
- Partner with the account team to drive overall customer adoption
- Agree on business objectives and goals with customers
- Ensure success by setting goals that result in customer’s fluency in product functionality
- Maintain healthy customer engagement levels
- Analyze engagement metrics and provide product education
- Act as a trusted advisor to customer management
What it takes
- 7+ years of experience in Consulting, Customer Success, Account Management, Customer Education/Training, Sales, Project Management, Talent Management
- BS/BA degree from a 4-year college or university
- Demonstrates an innate curiosity and growth mindset
- Strong verbal and written communication skills and technical aptitude
- Excellent organizational, project management, and change management skills
- Experience analyzing data, trends, and client information
What you'll bring
Frequently asked questions
Where is the job located?
The job is located in Bengaluru, Karnataka, India.
What is the compensation?
Compensation is not specified in the job posting.
What are the key qualifications required?
Key qualifications include 7+ years of experience in various roles, a BS/BA degree, and strong communication and organizational skills.
How do I apply?
You can apply now through the LinkedIn job posting.
How to apply
Apply directly on LinkedIn's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on LinkedIn's official posting before applying.
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