Senior AI Care Operations Manager
Quick answer
Spring Health is hiring a Senior AI Care Operations Manager (New York, hybrid) with a base salary of $97,000 - $124,476 to develop and improve AI-powered support workflows.
- Role
- Senior AI Care Operations Manager
- Organization
- Spring Health
- Location
- New York (Hybrid)
- Work setup
- Hybrid
- Level
- Senior
- Compensation
- $97,000 - $124,476
- Category
- Engineering & Technology
The role
The Senior AI Care Operations Manager will own the development, performance, and continuous improvement of AI-powered member and provider support experiences at Spring Health, a global mental health company.
What you'll do
- Build and continuously improve AI-powered support workflows
- Monitor AI performance and investigate issues
- Translate support policies into decision logic
- Collaborate with cross-functional partners
- Analyze support conversations for trends
- Provide clear performance insights to leadership
What it takes
- 4-6 years in operations
- 2+ years at a high-growth company
- Experience building AI-powered workflows
- Strong analytical skills
- Experience in care support or high-volume support environments
- Clear communication
What you'll bring
How we treat you
Health, Dental, Vision, 401(k) match, Employee therapy, Paid time off, Parental leave, Professional development reimbursement, Fertility support, Child care, Back-up care, Elder care
Frequently asked questions
Where is the job located?
The job is based in New York, with a hybrid work schedule.
What is the compensation?
The base salary range is $97,000 - $124,476.
What are the key qualifications?
Key qualifications include 4-6 years in operations, 2+ years at a high-growth company, and experience building AI-powered workflows.
How do I apply?
Apply now on the Spring Health website.
Is the job remote?
The job is hybrid, with an expectation to be in the office two to three days per week.
How to apply
Apply directly on Spring Health's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Spring Health's official posting before applying.