Repairs Lead

LocationRemote, United States

SetupRemote

LevelSenior

Posted2w ago

Apply by2026-12-31

Engineering & Technology

Quick answer

Anthropic is hiring a remote Senior Repairs Lead (US-based) paying $320,000—$405,000 USD to define and manage the end-to-end hardware repair program across their growing fleet of data centers.

Role: Repairs Lead
Organization: Anthropic
Location: Remote, United States
Work setup: Remote
Level: Senior
Compensation: $320,000—$405,000 USD
Category: Engineering & Technology
Apply by: 2026-12-31

The role

As a Repairs Lead within the Data Center Infrastructure organization, you will define and manage the end-to-end hardware repair program across Anthropic's growing fleet of data centers.

What you'll do

Define the global repair strategy including repair SLAs, prioritization rules, escalation paths, and reporting methods.
Own repair turnaround time and repair backlog across the fleet.
Author and improve procedures for triage, break-fix, return-to-service validation.
Manage RMA and reverse logistics programs with OEMs, ODMs, and depot repair vendors.
Set spares pool sizing and stocking levels by site and part.
Analyze failure patterns across sites to identify root causes and drive corrective actions.

What it takes

8+ years of experience in data center operations as a manager, technical lead or related role.
Proven track record running break-fix programs at a large scale across multiple sites.
Managed vendors, OEMs, or contract workforces to measurable outcomes.
Hands-on technical depth in server, network, and rack-level hardware.
Built or substantially improved operational processes.
Comfortable working with ticket, telemetry, and inventory data to drive decisions.

What you'll bring

Data center operationsHardware repairSLA managementVendor managementTechnical depth in servernetwork

How we treat you

Competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

Frequently asked questions

Where is the job located?

The job is remote, with 25% of the time expected to be spent in the office in the United States.

What is the compensation range?

The annual compensation range for this role is $320,000—$405,000 USD.

What are the key qualifications required?

Key qualifications include 8+ years of experience in data center operations, a proven track record running break-fix programs, and hands-on technical depth in server, network, and rack-level hardware.

How do I apply?

You can apply now on Anthropic's careers page.

How to apply

Apply directly on Anthropic's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Anthropic's official posting before applying.