Project ICT Support Specialist
Quick answer
UNRWA is hiring a Project ICT Support Specialist (FO Jordan) to manage IT service desk functions and support the Education Digital Transformation Project (KfW) for a fixed-term limited position.
- Role
- Project ICT Support Specialist
- Organization
- United Nations Relief and Works Agency (UNRWA)
- Location
- FO Jordan
- Work setup
- On-site
- Level
- Senior
- Category
- Engineering & Technology
The role
The Project ICT Support Specialist role involves managing the technical and administrative aspects of IT service desk function, ensuring efficient technical support for the implementation of the Education Digital Transformation Project (KfW) in UNRWA's Jordan duty station.
What you'll do
- Plan and manage the technical and administrative aspects of IT service desk function
- Ensure incidents and requests are handled according to agreed procedures
- Coordinate and organize deployment of end-user computer hardware, software, and applications resources
- Support the implementation of assigned projects and initiatives
- Ensure accurate end-user IMT resources inventory is maintained
- Participate in training sessions for teachers and health staff members
What it takes
- Recognized first degree from an accredited educational institution in science information technology, electrical computer engineering, or related discipline
- At least four years of progressively responsible and relevant experience in delivering IMT support services and training for end-users in a large IMT environment, including two years in a supervisory position
- Strong command of spoken and written English and Arabic
- UN Core Values of Integrity, Professionalism, and Respect for Diversity
- Core Competencies of Communication, Working with People, and Drive for Results
- Planning and organizing, creating and innovating, leading and supervising, adapting and responding to change, effective decision making
What you'll bring
How we treat you
Compulsory medical insurance, 30 days of annual leave prorated to the duration of the contract, and family allowance (if applicable).
Frequently asked questions
Where is the job located?
The job is located in FO Jordan.
What is the compensation?
Compensation is not specified in the job posting.
What are the key qualifications required?
Key qualifications include a recognized first degree in science information technology, electrical computer engineering, or related discipline, at least four years of relevant experience, and strong command of English and Arabic.
How do I apply?
Applications must be submitted through the UNRWA online recruitment platform, inspira, by the application deadline.
Is the job remote?
The job is in-office.
How to apply
Apply directly on United Nations Relief and Works Agency (UNRWA)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on United Nations Relief and Works Agency (UNRWA)'s official posting before applying.