Patient Access Representative

LocationCharleston, SC

SetupHybrid

LevelEntry

Posted43m ago

Communications & Marketing

Quick answer

Planned Parenthood South Atlantic is hiring a hybrid Patient Access Representative (Charleston, SC) paying $23.25 an hour, with periodic pay-increases, to provide customer service and support appointment scheduling.

Role: Patient Access Representative
Organization: Planned Parenthood South Atlantic
Location: Charleston, SC
Work setup: Hybrid
Level: Entry
Compensation: $23.25 an hour, with periodic pay-increases based on tenure and skill checkoffs
Category: Communications & Marketing

The role

As a Patient Access Representative at Planned Parenthood South Atlantic (PPSAT), you will connect patients with the health care and services they need, providing friendly, accurate, and compassionate customer service.

What you'll do

Respond to a high volume of incoming patient calls in a friendly, professional, and timely manner
Provide exceptional customer service by listening to patient concerns, answering questions, and helping patients understand their options
Schedule patient appointments and accurately enter patient information into Epic
Verify insurance coverage for all appointment types
Help patients understand relevant financial and insurance information so they can prepare for their appointments

What it takes

High school diploma or equivalent
One to two years of customer service experience, preferably in a health care or social services setting
Demonstrated ability to provide excellent customer service in a fast-paced environment
Experience using computers and entering data quickly and accurately
Strong verbal communication and interpersonal skills
Ability to communicate effectively with and relate to patients from diverse communities

What you'll bring

Strong communication and interpersonal skillsExperience managing a high volume of inquiriesStrong computer skills and the ability to enter information quickly and accuratelyExcellent organizational skillsAbility to communicate information clearly and sensitivelyExperience in a health care or social services setting

How we treat you

Medical, dental, and vision insurance, Health Reimbursement Account (HRA), 403(b) retirement plan with employer matching, Generous paid time off, Paid holidays, Employee Assistance Program (EAP)

Frequently asked questions

Where is the job located?

The job is located in Charleston, SC, and may be partially remote after a three-month on-site period.

What is the compensation?

All PAR's start at a non-negotiable $23.25 an hour and are eligible for periodic pay-increases based on tenure and skill checkoffs.

What are the key qualifications required?

Key qualifications include a high school diploma, customer service experience, strong communication skills, and the ability to work in a fast-paced environment.

How do I apply?

Applications are accepted on the organization's website. The application deadline is February 28, 2024.

What is the work schedule?

The position is full-time, 40 hours per week, with a hybrid work arrangement after a three-month on-site period.

How to apply

Apply directly on Planned Parenthood South Atlantic's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood South Atlantic's official posting before applying.