Museum Technology Support Engineer
Quick answer
National Geographic Society is hiring a remote-friendly Museum Technology Support Engineer (US-based) with a salary range of $80,750.00 - $85,000.00 to support ticketing and POS systems, ensuring operational uptime and technical excellence.
- Role
- Museum Technology Support Engineer
- Organization
- National Geographic Society
- Location
- Remote friendly (Washington, DC, United States) - Worldwide
- Work setup
- On-site
- Level
- Entry
- Compensation
- $80,750.00 - $85,000.00
- Category
- Engineering & Technology
- Apply by
- 2026-12-31
The role
The Museum Technology Support Engineer role at National Geographic Society involves configuring, securing, deploying, and supporting hardware and software for ticketing, retail POS, and other related systems, with a focus on operational uptime and technical excellence.
What you'll do
- Proactively monitor system reliability
- Provide hands-on technical support
- Respond to technical incidents
- Deliver dedicated operational support
- Ensure PCI compliance
- Develop and maintain SOPs
What it takes
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline
- At least three years of experience supporting enterprise-level systems
- Experience with ticketing and POS software platforms
- Knowledge of best practices for deploying and supporting end-user devices
- Strong communication and problem-solving skills
- ITIL certification or equivalent experience
What you'll bring
How we treat you
Medical, dental, and vision insurance; wellness program; 401(k) with matching contributions; paid time off; paid holidays; parental leave; learning and development opportunities; lifestyle spending account; pet adoption assistance; transportation benefits; life insurance and disability benefit; National Geographic discounts and perks.
Frequently asked questions
Where is the job located?
The job is remote-friendly with a preference for Washington, DC, and is open to candidates worldwide.
What is the compensation range?
The salary range for this position is $80,750.00 - $85,000.00.
What qualifications are required?
Candidates must have a bachelor’s degree and at least three years of experience supporting enterprise-level systems, along with strong communication and problem-solving skills.
How do I apply?
Apply now on the National Geographic Society's job posting page.
What is the work schedule?
The work schedule is on-site flex, with hours determined in consultation with supervisors.
How to apply
Apply directly on National Geographic Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on National Geographic Society's official posting before applying.
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