Manager, Visitor Services
Quick answer
The Lucas Museum of Narrative Art is hiring a mid-level Manager, Visitor Services (Los Angeles) with a compensation range of $71,040 - $77,900 to oversee daily operations and ensure exceptional customer service.
- Role
- Manager, Visitor Services
- Organization
- Lucas Museum of Narrative Art
- Location
- Los Angeles, CA
- Work setup
- On-site
- Level
- Mid
- Compensation
- $71,040 - $77,900 a year
- Category
- Programs & Operations
The role
The Manager, Visitor Services at the Lucas Museum of Narrative Art is responsible for supervising and mentoring the frontline Visitor Services team, overseeing daily operations, and ensuring exceptional customer service.
What you'll do
- Supervise and mentor the frontline Visitor Services team
- Oversee daily Visitor Services operations
- Participate in hiring, onboarding, and training frontline staff
- Handle visitor concerns and escalations
- Serve as the venue Manager-on-Duty
- Ensure accurate daily reporting of ticket revenue and floor incidents
What it takes
- 3+ years of experience in a supervisory or management role
- Experience managing large numbers of hourly staff
- Experience managing complex staffing schedules
- Demonstrated commitment to diversity, equity, inclusion, accessibility, and belonging
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving skills
What you'll bring
Frequently asked questions
Where is the job located?
The job is located in Los Angeles, CA.
What is the compensation range?
The compensation range is $71,040 - $77,900 a year.
What are the key qualifications required?
Key qualifications include 3+ years of supervisory experience, managing large numbers of staff, and excellent communication skills.
How do I apply?
Applications can be submitted online.
Is the job remote?
The job is on-site in Los Angeles, CA.
How to apply
Apply directly on Lucas Museum of Narrative Art's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Lucas Museum of Narrative Art's official posting before applying.
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