Managed Service Provider (MSP) for IT Services
Quick answer
ACAPS is hiring a remote Senior Managed Service Provider (MSP) to support their IT infrastructure, cybersecurity, and remote technical support services. The position requires 5-9 years of experience and offers a contract for 12 months with the option for renewal.
- Role
- Managed Service Provider (MSP) for IT Services
- Organization
- ACAPS
- Location
- Remote with hubs in Nairobi, Amman, and The Hague
- Work setup
- Remote
- Level
- Senior
- Category
- Engineering & Technology
The role
ACAPS is seeking a Managed Service Provider (MSP) to support their IT infrastructure, cybersecurity, and remote technical support services.
What you'll do
- Monitor, maintain, and support network infrastructure, servers, storage, backup solutions, firewalls, and virtualisation platforms.
- Provide continuous monitoring of endpoints, Microsoft 365 services, and supporting infrastructure.
- Provide remote support for end users and troubleshoot complex issues.
- Deliver regular security reports with findings and recommendations.
- Provide monthly operational and cybersecurity reports.
What it takes
- 5-9 years of experience supporting remote organizations of similar size.
- Relevant experience delivering SOC services.
- Microsoft certifications and partnerships.
- Experience in infrastructure support, security operations, and remote technical support.
- Strong documentation and reporting skills.
- Ability to work in a remote environment.
What you'll bring
Frequently asked questions
Where is the job located?
The job is remote with hubs in Nairobi, Amman, and The Hague.
What is the compensation?
Compensation is not specified.
What are the key qualifications required?
Key qualifications include 5-9 years of experience, relevant experience in SOC services, Microsoft certifications, and strong documentation and reporting skills.
How do I apply?
Please submit your proposals to [email protected] before 22 September 2026.
How to apply
Apply directly on ACAPS's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on ACAPS's official posting before applying.