Lead Technical Product Service Manager (CDC)
Quick answer
Skylight is hiring a remote Senior Technical Product Service Manager to modernize an integrated disease surveillance system used by state, tribal, local, and territorial health departments, with a salary range of $150,000–$185,000.
- Role
- Lead Technical Product Service Manager (CDC)
- Organization
- Skylight
- Location
- Fully remote
- Work setup
- Remote
- Level
- Senior
- Category
- Engineering & Technology
- Apply by
- 2026-12-31
The role
At Skylight, technical product service managers are responsible for managing services and products to create an integrated, positive user experience. They are responsible for the delivery of effective services for users, and they use what they learn from that delivery to continually refine software and infrastructure products.
What you'll do
- Own the integrated service and product roadmap for migrating at least three STLTs per year onto the modernized platform
- Lead multiple project teams across devops, content design, and full-stack engineering
- Partner with CDC stakeholders to keep migration priorities, timelines, and expectations aligned
- Facilitate team ceremonies and stakeholder syncs, and adjust the plan based on feedback
- Set the direction for the team’s work in partnership with the agency
- Coach the team through the ambiguity and complexity that come with government work
What it takes
- Comfort with public health as a domain
- Experience managing and delivering services or products within the public health domain
- Experience in people management, including providing mentorship, coaching, and career development support to team members
- Experience leading legacy modernization or system migration work, including the change management that comes with moving people off an old system
- Understand how to engage in the process of human-centered design in order to better inform product direction
- Familiarity and comfort with working with DevSecOps engineers to modify infrastructure and support on-prem to cloud deployments
What you'll bring
How we treat you
Medical insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life and AD&D insurance, dependent care FSA, healthcare FSA, health savings account, dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period, flexible paid-time-off policy, up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents, performance rewards, annual $2,000 allowance for professional development, annual $750 allowance for tech-related purchases, annual swag budget of $100, flexible, remote-friendly work environment
Frequently asked questions
Where is the job located?
This is a fully remote position.
What is the compensation?
The salary ranges are as follows: Associate Technical Product Service Manager: $90,000–$125,000; Technical Product Service Manager I: $120,000–$140,000; Technical Product Service Manager II: $135,000–$160,000; Senior Technical Product Service Manager: $150,000–$185,000; Staff Technical Product Service Manager: $170,000–$203,000; Principal Technical Product Service Manager: $180,000–$230,000.
What are the key qualifications required?
Comfort with public health as a domain, experience managing and delivering services or products within the public health domain, experience in people management, experience leading legacy modernization or system migration work, understanding of human-centered design, and familiarity with DevSecOps engineers.
How do I apply?
Apply now on the Skylight website.
How to apply
Apply directly on Skylight's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Skylight's official posting before applying.