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IT Office Support Consultant

LocationLima, Kingston, La Paz, Montevideo, Sao Paulo, Tegucigalpa, Asuncion, Brasilia, Georgetown, Nassau, Christ Church, San Salvador, and other offices across Central America, the Caribbean & South America
LevelEntry
Posted1d ago
Engineering & Technology

Quick answer

Join the IDB Talent Pool as an IT Office Support Consultant to support end-user IT needs and maintain IT infrastructure across multiple locations in Central America, the Caribbean, and South America. BSc. Computer Science degree required, with 2+ years of IT experience and proficiency in English and one of the Bank's official languages.

Role
IT Office Support Consultant
Organization
IDB
Location
Lima, Kingston, La Paz, Montevideo, Sao Paulo, Tegucigalpa, Asuncion, Brasilia, Georgetown, Nassau, Christ Church, San Salvador, and other offices across Central America, the Caribbean & South America
Level
Entry
Category
Engineering & Technology

The role

Join our Talent Pool for an IT Office Support Consultant to provide end-user IT support, manage standard workstations, maintain IT infrastructure, and assist in the implementation of new IT initiatives.

What you'll do

  • Provide end-user IT support
  • Provision and manage standard workstations
  • Maintain IT infrastructure
  • Collaborate in the implementation of new IT initiatives
  • Maintain accurate and up-to-date operational documentation

What it takes

  • Academic Degree/Level or equivalent
  • Working knowledge in MS Windows 10, MS O365, communication platforms, mobile devices, MS Active Directory, VMWare/VDI and workstations maintenance
  • At least 2 years of experience in the IT field
  • Experience in customer support activities
  • Proficiency in English and one of the Bank's official languages (Spanish, French or Portuguese)
  • Desirable: Working knowledge of ITIL processes, AI and generative AI technologies, and ethical considerations

What you'll bring

End-user IT supportProvision and management of standard workstationsMaintenance of IT infrastructureCollaboration in the implementation of new IT initiativesDocumentation and ticketing system management

Frequently asked questions

Where is the job located?

Potential job locations include Bahamas, Bolivia, Honduras, El Salvador, Paraguay, Brasilia, Jamaica, and other offices across Central America, the Caribbean & South America.

What is the compensation?

Compensation is not specified.

What are the key qualifications required?

Key qualifications include a BSc. Computer Science degree, 2+ years of IT experience, and proficiency in English and one of the Bank's official languages.

How do I apply?

Submit your application now to join the IDB Talent Pool for current and future opportunities.

Is the job remote?

Work schedule is not specified, but the job may be located in various offices across the region.

How to apply

Apply directly on IDB's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on IDB's official posting before applying.