IT Helpdesk and Support Intern
Quick answer
CIP - International Potato Center is hiring two IT Helpdesk and Support Interns in Lima, Peru, to assist with technical support and IT asset management. The position is an internship and offers a compensation package commensurate with experience.
- Role
- IT Helpdesk and Support Intern
- Organization
- CIP - International Potato Center
- Location
- Lima, Peru
- Level
- Entry
- Category
- Engineering & Technology
The role
The International Potato Center (CIP) is seeking two IT Helpdesk and Support Interns to assist the Information Technology Department in Lima, Peru. The role involves diagnosing and resolving technical incidents, maintaining IT asset inventory, and supporting information security protocols.
What you'll do
- Support in the diagnosis and resolution of incidents related to computers, network connectivity, conference equipment, and peripherals
- Information security support, including handling and escalating security events and incidents
- Documentation of internal IT processes and procedures in accordance with the ITIL framework
- Monitoring network services and communications infrastructure
- Updating and maintaining the IT asset inventory
- Support for end users on Office 365 applications, web conferencing tools, and business applications
What it takes
- Students in their final semesters or recent graduates in Systems Engineering, Information Technology, Computer Science, Telecommunications, or related fields
- Ranked in the upper third of their faculty
- Knowledge of the Windows operating system, Microsoft Office 365 applications, computer configuration, troubleshooting, and teleconferencing applications (Teams, Zoom, etc.)
- Basic knowledge of information security concepts (malware, phishing, antivirus, etc.)
- Knowledge of data networking fundamentals
- Ability to provide support to on-site and remote end users
What you'll bring
How we treat you
Excellent working environment, work in an equal and diverse workplace
Frequently asked questions
Where is the job located?
The job is located in Lima, Peru.
What is the compensation package?
The compensation package is commensurate with experience and not explicitly specified.
What are the key qualifications required?
Key qualifications include being a student in their final semesters or recent graduate in Systems Engineering, Information Technology, Computer Science, Telecommunications, or related fields, and having knowledge of the Windows operating system, Microsoft Office 365 applications, computer configuration, troubleshooting, and teleconferencing applications.
How can I apply?
Applications should be submitted by November 04, 2026, and can be done through the organization's website.
Is the position remote?
The position is based in Lima, Peru, and is not specified as remote.
How to apply
Apply directly on CIP - International Potato Center's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on CIP - International Potato Center's official posting before applying.