Information Technology Assistant
Quick answer
FAO is seeking an Information Technology Assistant in Cairo, Egypt, to coordinate and perform a full range of IT support functions, with a competitive compensation package.
- Role
- Information Technology Assistant
- Organization
- Food and Agriculture Organization of the United Nations (FAO)
- Location
- Cairo, Egypt
- Level
- Entry
- Category
- Engineering & Technology
The role
The Information Technology Assistant coordinates and performs a full range of IT support functions, ensuring quality, transparency, and consistency of IT service delivery in line with established IT procedures and Service Level Agreements.
What you'll do
- Receive and log all requests from users relating to IT services in the Service Desk System.
- Provide first and second level support for office users to resolve issues regarding the full range of computer applications as well as standard and non-standard hardware, software and peripherals.
- Deploy and configure hardware and software, including non-standard equipment that has been cleared for use as per established policies and procedures.
- Ensure user access to the corporate/office IT infrastructure.
- Operate and troubleshoot a variety of office equipment, such as personal computers, printers, photocopiers, PDAs and smartphones, and maintain IT stationery supplies.
- Provide user guidance and training on IT equipment and services and contribute to the IT knowledge base.
What it takes
- Secondary School Education.
- Four years of relevant experience in IT-support work.
- Working knowledge (proficiency - level C) of English.
- Very good knowledge of the MS Office applications and Microsoft 365, systems installation and configuration, Internet and office technology equipment.
- Networking and IT Equipment support.
- Basic UNDSS IT Security Awareness or equivalent.
What you'll bring
How we treat you
A competitive compensation and benefits package is offered.
Frequently asked questions
Where is the job located?
The job is located in Cairo, Egypt.
What is the compensation package?
A competitive compensation and benefits package is offered.
What are the key qualifications required?
Key qualifications include secondary school education, four years of relevant experience in IT-support work, and working knowledge of English.
How do I apply?
To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, please apply and submit your application, with language certificates as attachments.
When is the application deadline?
The application deadline is 02/Oct/2026, 5:59:00 PM.
How to apply
Apply directly on Food and Agriculture Organization of the United Nations (FAO)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Food and Agriculture Organization of the United Nations (FAO)'s official posting before applying.
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