Help Desk Technician I

LocationGorham, ME 04038, USA

SetupOn-site

LevelEntry

Posted2w ago

Engineering & Technology

Quick answer

A full-time Help Desk Technician I position at Gorham, ME-based organization, providing on-site and remote support for 80 locations, with no specified compensation.

Role: Help Desk Technician I
Organization: Organization
Location: Gorham, ME 04038, USA
Work setup: On-site
Level: Entry
Category: Engineering & Technology

The role

This role will work out of our Gorham, ME headquarters and provide remote and on-site help desk support to end-users for 80 locations across Maine, New Hampshire, and Vermont.

What you'll do

Utilizes IT Service Management software to track Help Desk tickets
Provides technical assistance via phone, email, or in-person
Uses remote access software to provide technical support
Coordinates with vendors for ordering new IT equipment
Provides weekly status reports to IT Support Manager
Performs hardware/software installations as assigned

What it takes

High school diploma/GED required
A+ certification required
Working knowledge of computer systems, hardware, and software
Strong communication and problem-solving skills
Valid driver’s license with a satisfactory driving record
1+ years experience in providing help desk-level support preferred

What you'll bring

Technical supportTroubleshootingRemote access softwareIT equipment managementActive DirectoryHardware/software installations

Frequently asked questions

Where is the job located?

The job is located in Gorham, ME 04038, USA, and is not a remote position.

What is the compensation?

The compensation is not specified in the job posting.

What are the key qualifications required?

Key qualifications include a high school diploma/GED, A+ certification, and working knowledge of computer systems, hardware, and software.

How do I apply?

Applications can be submitted now, and the application deadline is December 31, 2026.

How to apply

Apply directly on Organization's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Organization's official posting before applying.