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Citizens Advice Bury and Bolton

Head of Community Impact & Development

LocationBury & Bolton (Hybrid)
SetupHybrid
LevelSenior
Postedjust now ago
Programs & Operations

Quick answer

Citizens Advice Bury and Bolton is hiring a senior leader for the Head of Community Impact & Development role (Bury & Bolton) with a salary range of £38,223 - £40,221 per annum. The position involves strategic leadership and operational management in a hybrid work environment.

Role
Head of Community Impact & Development
Organization
Citizens Advice Bury and Bolton
Location
Bury & Bolton (Hybrid)
Work setup
Hybrid
Level
Senior
Compensation
£38,223 - £40,221 per annum
Category
Programs & Operations

The role

The Head of Community Impact & Development at Citizens Advice Bury and Bolton will provide strategic leadership for welfare benefits, community advice, and engagement teams while ensuring high-quality services aligned with the organization's strategic priorities.

What you'll do

  • Provide strategic and operational leadership for welfare benefits, community advice, and engagement teams
  • Shape the future of service delivery by embedding sustainable ways of working
  • Ensure corporate governance and compliance with quality assurance activities
  • Collaborate with colleagues across CABB and wider stakeholders
  • Drive service improvement and innovation using data and technology

What it takes

  • Experienced manager of large teams/contracts in a regulated service
  • Experience of contract management/implementation
  • Excellent management skills to implement strategic plans
  • Organisational skills with the ability to adapt, prioritise deadlines
  • A genuine passion for continual professional development and team development
  • Empathetic, compassionate, and resilient

What you'll bring

Strategic leadershipOperational managementService delivery improvementData-driven decision makingInterpersonal skillsResilience

How we treat you

Flexible 35-hour working week, generous holiday entitlement, pension scheme, confidential counselling services, family-friendly leave, occupational sick leave, Blue Light Card and other charity discount schemes.

Frequently asked questions

Where is the job located?

The role is based in Bury & Bolton with a hybrid work arrangement.

What is the compensation package?

The salary range for this position is £38,223 - £40,221 per annum. Additional benefits include a flexible 35-hour working week and various employee support services.

How do I apply?

Please submit your CV and cover letter as set out in the job pack by August 16, 2026.

Is this role remote or on-site?

This is a hybrid role with an option to work from home for some days each week.

What are the key qualifications required?

Key qualifications include experience in managing large teams, contract management, excellent management skills, organisational skills, and a passion for professional development.

How to apply

Apply directly on Citizens Advice Bury and Bolton's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Citizens Advice Bury and Bolton's official posting before applying.