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NATO - North Atlantic Treaty Organization

Head CSE

LocationSigonella, Italy
LevelSenior
Postedjust now ago
Engineering & Technology

Quick answer

NATO's Communications and Information Agency in Sigonella, Italy, is hiring a Senior Head CSE with a Master's degree and 5 years of post-related experience for a 5-year contract with competitive tax-free salary and benefits.

Role
Head CSE
Organization
NATO - North Atlantic Treaty Organization
Location
Sigonella, Italy
Level
Senior
Category
Engineering & Technology

The role

The Head CSE position at NATO's Communications and Information Agency in Sigonella, Italy, involves leading the management and delivery of Communication and Information Systems (CIS) products and services. The role requires strategic management, risk management, and effective service delivery oversight.

What you'll do

  • Develops, communicates, implements and reviews the processes which embed strategic management in the operational management of the organization.
  • Plans and implements complex and substantial risk management activities within a specific function, technical area, project or programme.
  • Facilitates workgroups to deliver defined goals and outcomes.
  • Provides support, guidance and suggestions to workgroups and teams to learn collaborative problem solving and improve their team performance.
  • Manages the development, implementation and testing of continuity management plans.
  • Ensures that projects, teams and functions have appropriate practices in place and are meeting required organisational quality levels.

What it takes

  • A Master’s degree at a nationally recognised/certified University in a related discipline and 5 years post-related experience.
  • Proven experience 5 years as a Service Owner, IT Service Manager, or similar role, specifically in Resource Management for IT teams, Service delivery and IT operations.
  • Excellent communication, leadership, and interpersonal skills.
  • Experience with Business Intake and Customer Relationship Management.
  • Solid experience applying situational leadership (directing, coaching, supporting or delegating), managing staff and leading teams.
  • Extensive experience implementing continual service improvement at the portfolio level.

What you'll bring

Strategic managementRisk managementService delivery oversightCommunicationLeadershipInterpersonal skills

How we treat you

5 year contract with competitive tax-free salary and household and children’s allowances, privileges for expatriate staff, excellent private health insurance scheme, generous annual leave of 30 days plus official holidays, NATO Pension Scheme, development programs such as professional training, wellbeing, and more

Frequently asked questions

Where is the job located?

The job is located in Sigonella, Italy.

What is the compensation?

The compensation is not specified.

What are the key qualifications required?

The key qualifications required include a Master’s degree in a related discipline and 5 years of post-related experience, or a Bachelor’s degree with 8 years of post-related experience, and extensive experience in managing staff and leading teams.

How do I apply?

To apply, visit the NCIA career site.

Is the job remote?

The job is based in Sigonella, Italy, and is not remote.

How to apply

Apply directly on NATO - North Atlantic Treaty Organization's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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