Customer Success Manager, Top Accounts
Quick answer
Anthropic is hiring a Customer Success Manager, Top Accounts, with a compensation range of $200,000—$320,000 USD, to drive AI adoption for large accounts in the Tech segment in Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC.
- Role
- Customer Success Manager, Top Accounts
- Organization
- Anthropic
- Location
- Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
- Work setup
- Hybrid
- Level
- Senior
- Compensation
- $200,000—$320,000 USD
- Category
- Engineering & Technology
- Apply by
- 2026-12-31
The role
Customer Success Manager role at Anthropic, focusing on driving AI adoption for large accounts in the Tech segment. Responsibilities include building strategic relationships, providing technical guidance, and driving model optimizations.
What you'll do
- Build strategic relationships with key customer decision makers
- Become an expert in Anthropic's products
- Own the customer operations across their lifecycle
- Identify potential use cases and lines of business
- Develop and execute change management strategies
- Leverage deep knowledge of the customer to proactively drive consumption planning
What it takes
- 8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting
- Experience working with F10 companies at the exec level
- Technical fluency with AI/ML concepts and the software development lifecycle
- Proven track record of driving measurable outcomes
- Cross-functional collaborator who represents the customer in a positive, proactive manner
- Bachelor’s degree or an equivalent combination of education, training, and/or experience
What you'll bring
How we treat you
Competitive compensation, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space.
Frequently asked questions
Where is the job located?
Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
What is the compensation range?
$200,000—$320,000 USD
What are the key qualifications required?
8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting; Experience working with F10 companies at the exec level; Technical fluency with AI/ML concepts and the software development lifecycle; Proven track record of driving measurable outcomes; Cross-functional collaborator who represents the customer in a positive, proactive manner; Bachelor’s degree or an equivalent combination of education, training, and/or experience
How do I apply?
Apply now on Anthropic's careers page.
How to apply
Apply directly on Anthropic's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Anthropic's official posting before applying.