Community Specialist
Quick answer
The International Rescue Committee (IRC) is hiring a mid-level Community Specialist (Seattle, Remote) paying $28-$29.50/hr to provide equitable access to information and resources for immigrant and refugee communities.
- Role
- Community Specialist
- Organization
- IRC - International Rescue Committee
- Location
- Remote | Seattle, International
- Work setup
- Remote
- Level
- Mid
- Compensation
- $28-$29.50/hr
- Category
- Communications & Marketing
The role
The Community Specialist at the International Rescue Committee (IRC) plays a crucial role in providing equitable access to information and resources for immigrant and refugee communities. This position involves responding to inquiries in multiple languages, offering trauma-informed support, and connecting users with verified community resources. The specialist will also engage in community outreach and assist in developing a service map for the program. The role emphasizes trust-building and maintaining data privacy while ensuring accurate documentation of interactions.
What you'll do
- Answer inbound calls, respond to social media and text inquiries, and provide information and community referrals using approved scripts and FAQs
- Conduct regular in-person outreach events at local nonprofit organizations, resource fairs, community-based initiatives and others
- Support in the development and maintenance of the program’s service map
- Identify and verify community resources to include in the program’s service map
- Support with regular follow up with existing community resources to confirm availability of services
- Provide feedback on recurring questions, gaps in resources, or needed updates to scripts/FAQs
What it takes
- High school diploma or equivalent required
- Associate or bachelor’s degree in social services, human services, communications, or related field preferred
- Two/Three years of related professional experience
- At least one year of experience in case management or social service teams with asylum seekers and humanitarian migrants or refugees
- Demonstrated skills and competencies in language proficiency, interpersonal and communication skills, and ability to follow scripts
- Commitment to confidentiality and data privacy
What you'll bring
How we treat you
10 sick days, 10 US holidays, 20-25 paid time off days, medical insurance starting at $163 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, 403b retirement savings plans with immediately vested matching, disability & life insurance, Employee Assistance Program
Frequently asked questions
Where is the job located?
The job is located in a remote office environment with required in-person outreach work in Seattle, Washington, and potentially internationally.
What is the compensation range?
The compensation range is $28-$29.50/hr.
What are the key qualifications required?
Key qualifications include high school diploma or equivalent, language proficiency in English and at least one additional language, and at least two years of related professional experience.
How do I apply?
Applications can be submitted through the IRC's job application process.
What are the benefits?
Benefits include 10 sick days, 10 US holidays, 20-25 paid time off days, medical insurance, dental, vision, FSA, 403b retirement savings plans, disability & life insurance, and an Employee Assistance Program.
How to apply
Apply directly on IRC - International Rescue Committee's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on IRC - International Rescue Committee's official posting before applying.
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