Client Support Associate
Quick answer
FAO is hiring a Client Support Associate in Budapest, Hungary, for a fixed-term position with a possibility of extension, focusing on administrative support and coordination.
- Role
- Client Support Associate
- Organization
- Food and Agriculture Organization of the United Nations (FAO)
- Location
- Hungary-Budapest
- Work setup
- On-site
- Level
- Entry
- Category
- Other
The role
The Client Support Associate leads and coordinates activities of the Regional Shared Services Centre Hub, ensuring the smooth flow of work and information by setting priorities and organizing the day-to-day work.
What you'll do
- Coordinate the second level and super-user support by distributing and tracking the resolution of client enquiries and technical issues across multiple disciplines.
- Investigate and analyse complex cases and draft replies with documented evidence and provide guidance to the relevant Contact Centre team.
- Coach junior level General Service staff assigned to the Contact Centre providing training on all aspects of support, preparing materials to maintain the knowledge base.
- Monitor performance to ensure effective client partnerships and joint accountability for process outcomes.
- Carry out periodic Service Level Agreements (SLAs)' performance reviews with clients.
- Perform other duties as required.
What it takes
- Five years of relevant experience in administrative support work, including HR and/or travel and finance.
- Working knowledge (proficiency - level C) of English.
- Very good knowledge of the MS Office applications, Internet and office technology equipment.
What you'll bring
How we treat you
A competitive compensation and benefits package is offered.
Frequently asked questions
Where is the job located?
The job is located in Budapest, Hungary.
What is the compensation package?
A competitive compensation and benefits package is offered, but specific details are not provided.
What are the key qualifications required?
Key qualifications include five years of relevant experience in administrative support work, including HR and/or travel and finance, and working knowledge of English.
How do I apply?
To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Applications must be submitted by 05/Oct/2026.
Is the job remote?
The job is in-office.
How to apply
Apply directly on Food and Agriculture Organization of the United Nations (FAO)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Food and Agriculture Organization of the United Nations (FAO)'s official posting before applying.