Client Management Specialist

LocationNew York, NY, Washington, D.C., Boston, MA, Miami, FL, Seattle, WA, San Francisco, CA, San Diego, CA, Los Angeles, CA

SetupHybrid

LevelMid

Postedjust now ago

Communications & Marketing

Quick answer

Orchestra is hiring a mid-level Client Management Specialist to support client management initiatives and strengthen systems, processes, and tools in New York, NY, Washington, D.C., Boston, MA, Miami, FL, Seattle, WA, San Francisco, CA, San Diego, CA, Los Angeles, CA, with a salary range of $70,000 - $80,000 annually.

Role: Client Management Specialist
Organization: Orchestra
Location: New York, NY, Washington, D.C., Boston, MA, Miami, FL, Seattle, WA, San Francisco, CA, San Diego, CA, Los Angeles, CA
Work setup: Hybrid
Level: Mid
Compensation: $70,000 - $80,000 annually
Category: Communications & Marketing

The role

Orchestra is seeking a Client Management Specialist to support the execution of the firm’s core client management initiatives and strengthen the systems, processes and tools that power our Client Management function.

What you'll do

Translate Client Management priorities into scalable processes, systems, tools, and actionable plans
Collaborate cross-functionally across Operations, Finance, Culture, and client-facing teams
Own and project manage key client management priorities
Identify opportunities for automation, standardization, and improvement
Manage and prioritize multiple workstreams
Support intake, triage, and prioritization of Client Management requests

What it takes

4-6 years of experience in operations, project management, agency, startup, campaign, or similarly fast-paced environments
At least 2 years of direct experience managing business development or campaign planning processes within an agency setting
Strong stakeholder management skills and comfort working with senior leaders
Excellent project management skills, with the ability to prioritize workstreams and track progress across multiple stakeholders
Experience building and maintaining workflows, dashboards, or reporting in Asana or comparable project management platforms
Proven ability to manage multiple projects simultaneously, work efficiently under pressure, and meet deadlines with high attention to detail

What you'll bring

OperationsProject ManagementStakeholder ManagementHubSpotNetSuiteAsana

Frequently asked questions

Where is the job location?

The role can be hybrid in one of Orchestra's offices or fully remote in the U.S. for the right candidate.

What is the salary range?

The salary range is $70,000 - $80,000 annually.

What are the key qualifications required?

Key qualifications include 4-6 years of experience in operations, project management, and agency settings, strong stakeholder management skills, and excellent project management skills.

How do I apply?

You can apply now through the job posting.

What is the seniority level of the role?

The role is mid-level.

How to apply

Apply directly on Orchestra's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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