Associate, Candidate Care Specialist

LocationNairobi, Kenya

SetupOn-site

LevelEntry

Posted3d ago

Human Resources

Quick answer

CHAI (Clinton Health Access Initiative) is hiring a junior Associate, Candidate Care Specialist based in Nairobi, Kenya (with possible placement in an African program country) to manage candidate experience across its recruitment searches.

Role: Associate, Candidate Care Specialist
Organization: CHAI - Clinton Health Access Initiative
Location: Nairobi, Kenya
Work setup: On-site
Level: Entry
Category: Human Resources

The role

CHAI (Clinton Health Access Initiative) is hiring an Associate, Candidate Care Specialist to ensure a consistent, high-quality candidate experience across all of its recruitment searches. The role coordinates with recruiters and hiring managers, keeps candidate records accurate in iCIMS, and produces reporting on where the hiring process is working and where it needs follow-up. It is a detail-oriented, process-driven position suited to a junior-level candidate with HR or recruitment coordination experience. The role is based in Nairobi, Kenya, with flexibility to be placed in one of CHAI's program countries in Africa, pending approval.

What you'll do

Support candidate communication and timely updates across active searches
Coordinate with recruiters and hiring managers to keep searches moving and flag delays
Use iCIMS data to produce exception reports and maintain accurate candidate records
Handle candidate queries and concerns, escalating when needed
Support interview scheduling and logistics across concurrent searches
Produce regular candidate experience reporting for the TA management team

What it takes

Experience in coordination, operations, or candidate-facing roles within recruitment or HR
Strong attention to detail and high standard of follow-through
Comfort working with data and reporting tools and an ATS
Strong written communication skills for candidate-facing messages
Ability to work across time zones with a distributed team
Working knowledge of global health or international development (preferred: experience with international NGOs)

What you'll bring

ATS management and data integrity (iCIMS)Exception reporting and process trackingCandidate communications and written communicationInterview scheduling and process coordinationInternal mobility process supportData and reporting tools

Frequently asked questions

Where is this job located?

The role is based in Nairobi, Kenya, but it may be placed in one of CHAI's program countries in Africa, pending country leadership approval and work authorization.

Is this position remote?

The posting does not describe the role as fully remote; it is tied to CHAI's office and program country locations in Africa.

What is the compensation for this role?

The compensation is not specified in the posting.

What qualifications are required?

Candidates need experience in recruitment or HR coordination, strong attention to detail, comfort with data and reporting tools, and excellent written communication skills.

How do I apply for this job?

Apply through the Apply button on the Impactpool listing for this position; the posting does not state a closing date.

How to apply

Apply directly on CHAI - Clinton Health Access Initiative's site. We link straight through — no resume parsing, no profile to fill out.

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This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on CHAI - Clinton Health Access Initiative's official posting before applying.