UNDP Shop E-commerce Operations Manager
Quick answer
UNDP is hiring a full-time E-commerce Operations Manager to lead the logistical, procurement, and B2B strategy for the UNDP Shop platform.
- Role
- UNDP Shop E-commerce Operations Manager
- Organization
- UNDP
- Level
- Mid
- Category
- Programs & Operations
The role
The UNDP Shop E-commerce Operations Manager oversees the daily operations, logistics, and procurement for the organization's e-commerce platform. This role involves managing B2B strategy, supply chain tasks, inventory, and order fulfillment to drive sales and efficiency. The incumbent will analyze performance data to optimize strategies and ensure the financial viability of the shop's initiatives.
What you'll do
- Manage daily e-commerce operations, including order fulfillment and inventory tracking.
- Develop and execute B2B strategies to increase corporate sales and partnerships.
- Monitor financial KPIs and P&L to ensure shop profitability and high ROI.
- Optimize CRM infrastructure and customer support workflows.
- Source new products and manage vendor relationships aligned with sustainability goals.
What it takes
- Advanced university degree in Business, Supply Chain, Marketing, or relevant field.
- Minimum 2 years of experience with a Master's (or 4 years with a Bachelor's).
- Proven experience managing e-commerce budgets and operations.
- Fluency in written and spoken English.
- Experience with Shopify and customer service platforms like Gorgias.
What you'll bring
Frequently asked questions
What is the focus of the E-commerce Operations Manager role?
This role is responsible for the end-to-end management of the UNDP Shop, including procurement, inventory, B2B sales strategy, and overall operational efficiency.
What educational background is required for this position?
Candidates must hold an advanced university degree in a relevant field like Business or Supply Chain, though a bachelor's degree with two additional years of qualifying experience will be considered.
Does this position involve managing external partnerships?
Yes, the manager is expected to curate relationships with vendors and lead B2B outreach to identify new opportunities for growth and collaboration.
How to apply
Apply directly on UNDP's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on UNDP's official posting before applying.