Uganda Customer Service Representative
Quick answer
One Acre Fund is hiring an entry-level Uganda Customer Service Representative to handle phone calls and process payments for farmers in Mukono, Uganda, with a 1-year contract and health insurance benefits.
- Role
- Uganda Customer Service Representative
- Organization
- One Acre Fund
- Location
- Mukono, Uganda
- Level
- Entry
- Category
- Communications & Marketing
The role
This role involves handling phone calls from farmers and processing payments on their behalf, with a focus on customer service and support in Uganda.
What you'll do
- Handle phone calls from farmers
- Process payments on behalf of the Market Access team
- Follow up on system challenges raised by staff
- Support Market Access campaigns by relaying information to farmers
- Record outcomes of calls and payments in the ticketing system
What it takes
- 1-2 years experience in contact center operations
- Language: English, Luganda, and/or Lusoga
- Skilled multi-tasker
- Good phone handling techniques
- Customer service professional
- Passionate about serving smallholder farmers
What you'll bring
How we treat you
Health insurance, paid time off
Frequently asked questions
Where is the job located?
The job is located in Mukono, Uganda.
What is the compensation?
Compensation is not specified in the job posting.
How do I apply?
Applications can be submitted through the provided link: https://grnh.se/1kkfcfre1us.
Is the job remote?
The job location is specified as Mukono, Uganda, so it is not remote.
What are the key qualifications?
Key qualifications include 1-2 years of experience in contact center operations, language skills in English, Luganda, and/or Lusoga, and being a skilled multi-tasker with good phone handling techniques.
How to apply
Apply directly on One Acre Fund's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on One Acre Fund's official posting before applying.