TAPS 24/7 National Military Survivor Helpline
Quick answer
TAPS is hiring a full-time or part-time Helpline Advocate to handle calls and provide grief support in Arlington, VA, with a salary range of $45,000–$50,000.
- Role
- TAPS 24/7 National Military Survivor Helpline
- Organization
- TAPS
- Location
- Arlington, VA
- Level
- Entry
- Compensation
- $45,000–$50,000
- Category
- Other
The role
This position is responsible for handling calls from all those who contact the TAPS Helpline, providing grief support, guidance, and appropriate connection to TAPS programs, services, and staff.
What you'll do
- Handle telephone calls, chats, emails, and service requests
- Provide grief support and guidance
- Document all contacts with survivors
- Provide detailed reports on all calls handled
- Connect survivors to appropriate resources
What it takes
- Military survivor strongly preferred; military family member required
- College degree in psychology, social work, counseling, human services, or a related field
- 3-5 years experience in the field or in a related area of caregiving and response services
- Highly motivated, compassionate team player with demonstrated commitment to TAPS
- Patient and nonjudgmental approach to supporting individuals experiencing grief and trauma
- Able to handle callers in crisis in a calm manner and connect to appropriate resources
What you'll bring
How we treat you
TAPS provides a range of benefits and three weeks of paid vacation per year.
Frequently asked questions
Where is the job located?
The job is located in Arlington, VA.
What is the salary range?
The salary range is $45,000–$50,000.
What are the key qualifications required?
Key qualifications include a college degree in a related field, 3-5 years of experience, and a compassionate, team-oriented mindset.
How do I apply?
Send a resume to [email protected] with 'Helpline' and your name in the subject line, and include a cover letter.
What are the work hours?
The position requires working a flexible schedule, including evening, overnight, weekend, and holiday shifts.
How to apply
Apply directly on TAPS's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on TAPS's official posting before applying.