Supporter Services Executive
Quick answer
Cancer Research UK is hiring a remote Supporter Services Executive (UK-based) paying £25826 per annum to provide multi-channel support and maximize fundraising opportunities.
- Role
- Supporter Services Executive
- Organization
- Cancer Research UK
- Location
- Home-based (Anywhere in the UK)
- Work setup
- Remote
- Level
- Mid
- Compensation
- £25826 per annum
- Category
- Development & Fundraising
- Apply by
- 2026-07-06
The role
Cancer Research UK is seeking a Supporter Services Executive to provide high-quality support to supporters via multiple channels including phone, email, live chat, and social media. The role involves engaging with donors to build trust and maximize fundraising opportunities while working in a fast-paced contact center environment. Candidates must possess strong interpersonal skills, empathy, and the ability to offer solution-focused solutions.
What you'll do
- Provide personalized, solution-focused support via inbound/outbound calls, email, live chat, and social media.
- Listen to supporters' needs with empathy and professionalism.
- Promote CRUK campaigns, products, and services during interactions.
- Act as an information specialist across all campaigns and services.
- Maximize fundraising opportunities and supporter engagement.
- Maintain high standards of accuracy even in challenging situations.
What it takes
- Exceptional customer service skills, ideally in a call center environment.
- High level of confidence in phone communication and call control.
- Experience working collaboratively within a team.
- Strong writing skills for professional emails and correspondence.
- Competent in Microsoft Office (Excel, Outlook, PowerPoint).
- Ability to work independently and manage tasks/priorities.
What you'll bring
How we treat you
pension, 25 days annual leave
Frequently asked questions
Where is the job located?
The role is home-based and can be performed from anywhere in the UK.
How much is the compensation for this position?
The salary is £25826 per annum plus pension and 25 days of annual leave.
What are the key qualifications required?
Candidates need excellent customer service skills, confidence in phone communication, and proficiency in Microsoft Office tools.
When is the application deadline?
The external closing date for applications is July 6th.
How to apply
Apply directly on Cancer Research UK's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Cancer Research UK's official posting before applying.