Senior Manager, WorkFirst Programs

LocationSeattle, King, Snohomish, WA

SetupOn-site

LevelSenior

Posted6d ago

Programs & Operations

Quick answer

YWCA Seattle King Snohomish is hiring a senior manager for WorkFirst Programs, a full-time, onsite position with a salary range of $88,000 - $91,000, to lead the implementation and evaluation of workforce development programs.

Role: Senior Manager, WorkFirst Programs
Organization: YWCA Seattle King Snohomish
Location: Seattle, King, Snohomish, WA
Work setup: On-site
Level: Senior
Compensation: $88,000 - $91,000
Category: Programs & Operations

The role

The Senior Manager, WorkFirst Programs at YWCA Seattle King Snohomish is responsible for managing the implementation, daily operation, and evaluation of WorkFirst Community Jobs and Community Works programs, providing direct participant support, and overseeing staff and volunteers. This role requires a bachelor's degree and at least 5 years of experience in workforce development, employment services, or a related field, with a strong commitment to racial equity and social justice.

What you'll do

Manage the implementation, daily operation, and evaluation of WorkFirst Community Jobs and Community Works programs
Recruit, recommend for hire, onboard, train, supervise, coach, and evaluate program staff, interns, and volunteers
Ensure timely and accurate tracking of participant records and data quality
Oversee participant payroll and onboarding requirements
Ensure programs meet contract requirements, documentation standards, service levels, performance outcomes, billing deadlines, and monitoring expectations

What it takes

Bachelor's degree in Social Services, Workforce Development, Public Administration, Business Administration, or a related field
At least 5 years of experience in workforce development, employment services, TANF or WorkFirst services, human services, or a closely related program area
At least 3 years of experience supervising staff and providing day-to-day program leadership
Demonstrated experience managing complex program operations, contracts, compliance requirements, participant records, reporting, budgets, or billing processes
Strong communication, coaching, problem-solving, organizational, and relationship-building skills
Proficiency with Microsoft Office and the ability to learn databases, case-management systems, payroll platforms, and funder reporting systems

What you'll bring

Program managementStaff supervisionData analysis and reportingBudget managementCompliance and contract managementCommunity outreach and partnership development

How we treat you

Medical insurance, retirement plan, generous vacation, holiday, and sick leave plans

Frequently asked questions

Where is the job located?

The job is located in Seattle, King, Snohomish, WA, and is an onsite position.

What is the salary range?

The salary range is $88,000 - $91,000.

What qualifications are required?

A bachelor's degree in Social Services, Workforce Development, Public Administration, Business Administration, or a related field, and at least 5 years of experience in workforce development, employment services, TANF or WorkFirst services, human services, or a closely related program area are required.

How do I apply?

For more information or to apply, contact us at [email protected].

Is the job remote?

This is an onsite position.

How to apply

Apply directly on YWCA Seattle King Snohomish's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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