Senior Manager, Investigations Operations
Quick answer
World Vision is hiring a remote Senior Manager, Investigations Operations (homeworking, with preference for candidates within ±4 to 5 hours of Costa Rica time) to lead investigation operations and build investigator training across the Partnership.
- Role
- Senior Manager, Investigations Operations
- Organization
- World Vision
- Location
- Remote (homeworking); preference for candidates within ±4 to 5 hours of Costa Rica time (CST, UTC−6)
- Work setup
- Remote
- Level
- Senior
- Category
- Programs & Operations
The role
World Vision is hiring a Senior Manager, Investigations Operations for a remote homeworking role. The position leads investigation operations across the Partnership, sets investigation tools and protocols, and matrix-manages seven Regional Investigative Specialists. It also builds and delivers a training and capacity-building strategy for investigators, creating a centre of excellence for internal investigations.
What you'll do
- Develop and maintain consistent investigation tools and protocols used across World Vision investigators
- Provide matrix leadership to seven Regional Investigative Specialists and oversee investigation quality and capacity
- Design and execute a capacity-building and training strategy for investigators across the Partnership
- Maintain a centralized registry of trained investigators and their investigation records
- Coordinate with senior leaders and cross-functional teams to align investigative approaches
- Represent World Vision to donors, regulators, and professional associations on investigation matters
What it takes
- Bachelor's degree and/or related higher education
- Formal professional training or internationally recognized certification as an investigator in fraud or workplace behavior
- 8-10 years of experience leading or overseeing internal workplace investigations in a large international NGO
- Experience developing and training investigators
- Strong analytical, written, and verbal skills
- Fluency in English; fluency in French, Spanish, Arabic, or Portuguese is an advantage
What you'll bring
Frequently asked questions
Is this job remote?
Yes, this is a remote homeworking role, with preference given to candidates located within ±4 to 5 hours of Costa Rica's time zone and in countries where World Vision International is registered to operate.
What is the salary for this position?
The compensation for this position is not specified in the posting.
What qualifications are required?
A bachelor's degree or related higher education, professional investigator certification, and 8-10 years of experience leading workplace investigations in an international NGO are required.
How much travel is involved?
The position requires the ability and willingness to travel nationally and/or internationally up to 15% of the time.
How do I apply?
Submit your CV in English through the World Vision application process; the posting does not state a deadline.
How to apply
Apply directly on World Vision's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Vision's official posting before applying.
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