Self-Pay Collections Specialist
Quick answer
Compass Health Center is hiring a fully virtual, Illinois-based Self-Pay Collections Specialist paying $45k-$50k to manage patient account resolutions and delinquent collections within their Revenue Cycle department.
- Role
- Self-Pay Collections Specialist
- Organization
- Compass Health Center
- Location
- Illinois (Remote)
- Work setup
- Remote
- Level
- Entry
- Compensation
- $45,000 - $50,000 USD
- Category
- Finance & Administration
The role
The Self-Pay Collections Specialist will resolve issues related to patient account balances through inbound and outbound communication. This role requires managing delinquent accounts, processing payments, and maintaining accurate records within the Revenue Cycle department. The specialist works closely with internal teams to ensure timely payment processing while providing excellent customer service to patients. This position supports the organization's mission by ensuring efficient operations behind the scenes for clinical care.
What you'll do
- Manage high-volume inbound and outbound patient calls regarding account status.
- Review past due bills and document account delinquency accurately.
- Collect and process patient payments for responsible parties.
- Explain outstanding debt and insurance information to patients.
- Collaborate with internal departments to resolve patient account issues.
What it takes
- High School Diploma.
- Minimum 1 year of customer service experience.
- Basic proficiency in Microsoft Excel.
- Strong attention to detail and excellent phone demeanor.
- Prior experience in medical collections or healthcare A/R preferred.
What you'll bring
How we treat you
Comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO including parental leave, and continuous training opportunities.
Frequently asked questions
Where is this job located?
This is a fully virtual position, but applicants must reside in Illinois due to state employment regulations.
What is the compensation for this role?
The compensation range for this position is $45,000 to $50,000 USD per year, depending on factors like experience and education.
What are the primary qualifications required?
Candidates need a High School Diploma, at least one year of customer service experience, and basic proficiency in Microsoft Excel.
How do I apply for this position?
You can apply through the organization's job portal as indicated in the job posting; there is no specific deadline provided.
How to apply
Apply directly on Compass Health Center's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Compass Health Center's official posting before applying.