Regional Head of Operational Support Central and West Africa
Quick answer
The Norwegian Refugee Council is hiring a senior Regional Head of Operational Support in Dakar, Senegal, with a fixed-term contract for 24 months, paying Grade 11 on NRC’s salary scale, to manage support functions and ensure operational standards.
- Role
- Regional Head of Operational Support Central and West Africa
- Organization
- Norwegian Refugee Council
- Location
- Dakar, Senegal
- Work setup
- On-site
- Level
- Senior
- Compensation
- Grade 11 on NRC’s salary scale
- Category
- Programs & Operations
The role
The Regional Head of Operational Support will ensure an integrated approach to operational management, supporting the quality and timeliness of NRC's response in the region. The role is responsible for enabling support needs in countries across HR, Risk and Compliance, Humanitarian Access and Safety (HAS), Finance, ICT, Logistics and Administration, ensuring compliance with NRC policies.
What you'll do
- Ensure that support functions within the regional team operate efficiently, fostering a collaborative and effective working environment.
- Hold country offices accountable for progress on their operations by leveraging reports, analyses, and compliance data from NRC’s global resource and pools.
- Support country directors and heads of supports, HAS Managers with capacity building and problem-solving related to operational challenges.
- Provide advice and mentorship to country office operational support teams, fostering capacity building and skills development.
- Participate in global discussions on planning and strategy relating to support functions.
- Review of finance, HR and logistics requirements related to regional grants in collaboration with the Global PCM and Grants Management facility.
What it takes
- Professional Competencies: Minimum 10 years of relevant leadership/management experience within the humanitarian field
- Relevant higher education in a related field such as business administration, management, finance or other suitable education
- Experience from working with security and safety
- Experience from working in complex and volatile contexts
- Documented/proven results related to the position’s responsibilities
- Fluency in English, both written and verbal
What you'll bring
How we treat you
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Frequently asked questions
Where is the job located?
The job is located in Dakar, Senegal.
What is the compensation?
The compensation is Grade 11 on NRC’s salary scale.
What are the key qualifications required?
Key qualifications include 10 years of relevant leadership/management experience, relevant higher education, experience in security and safety, experience in complex and volatile contexts, documented results, and fluency in English.
How do I apply?
Applications must be submitted through the NRC application profile at the provided link.
Is the job remote?
The job is in-office.
How to apply
Apply directly on Norwegian Refugee Council's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Norwegian Refugee Council's official posting before applying.
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