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World Relief

Refugee Case Specialist

LocationIllinois
SetupOn-site
LevelMid
Posted2d ago
Programs & Operations

Quick answer

World Relief is hiring an in-office Refugee Case Specialist in Illinois to provide comprehensive case management and advocacy services to newly arrived refugee families.

Role
Refugee Case Specialist
Organization
World Relief
Location
Illinois
Work setup
On-site
Level
Mid
Category
Programs & Operations

The role

The Refugee Case Specialist at World Relief is responsible for providing comprehensive support to refugee families during their first two years post-arrival. This role involves conducting home visits, facilitating service plan development, and connecting clients to essential resources like healthcare, housing, and public benefits. The specialist also manages administrative documentation, coordinates with volunteers, and supervises department interns to ensure effective service delivery. This is a limited-term, grant-funded position requiring a commitment to the organization's Christian mission.

What you'll do

  • Conduct home visits and develop individualized service plans for refugee families.
  • Facilitate client access to health services, public aid, and immigration legal assistance.
  • Secure temporary and permanent housing options and assist with lease signings.
  • Maintain accurate client records and case notes in the Microsoft Dynamics database.
  • Coordinate with volunteers and provide supervision to department interns.

What it takes

  • Mature and personal Christian faith.
  • Valid driver’s license with a successful motor vehicle record.
  • Strong organizational and mediation skills.
  • Cross-cultural experience or knowledge of the refugee/immigrant experience.
  • MSW or BSW degree preferred.
  • Fluency in Arabic, Dari, Swahili, or Spanish preferred.

What you'll bring

Case managementMediation and problem-solvingData entry (Microsoft Dynamics)Cross-cultural communicationDocumentation and record-keepingClient advocacy

How we treat you

Competitive benefits package and employee discount program for full-time regular employees.

Frequently asked questions

Is this position remote or in-office?

This is an in-office position located in Illinois that requires frequent travel for home visits and community appointments.

What is the duration of this role?

This is a limited-term position funded through a grant agreement that currently runs until June 30, 2027, contingent upon future funding extensions.

What are the key qualifications for this role?

Candidates must have a mature Christian faith, a valid driver's license, and strong problem-solving skills. Preference is given to those with an MSW/BSW, direct-service experience, and fluency in Arabic, Dari, Swahili, or Spanish.

How do I apply for this position?

The provided job description does not include a specific application deadline or portal link; please visit the World Relief careers page to apply.

How to apply

Apply directly on World Relief's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Relief's official posting before applying.