RC Care Client Care Manager
Quick answer
The American Red Cross is hiring an RC Care Client Care Manager (entry-level) with a salary range of $57,816.00 - $64,240.00 to ensure timely resolutions of payments to disaster-affected individuals and households in various locations.
- Role
- RC Care Client Care Manager
- Organization
- American Red Cross
- Location
- Various locations in the United States; may be remote or on-site depending on role and location
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $57,816.00 - $64,240.00
- Category
- Programs & Operations
The role
Serve as an RC Care Client Care Manager to ensure timely resolutions of payments to disaster-affected individuals and households. This role involves supporting case processing, working with volunteers, and developing case processing procedures.
What you'll do
- Serve as an RC Care Client Care Manager by identifying and solving specific case issues
- Provide direct support to Red Cross Regions and DROs for specific case issues and overall case processing trends
- Support the development of a volunteer cadre of Client Care Managers
- Coordinate with the NHQ contact center team and third-party call center staff to serve clients expeditiously
- Monitor case processing and client communications, working independently and with other Casework Transformation Operations staff
What it takes
- Bachelor's degree required
- Minimum 3 years of related experience or equivalent combination of education and related experience required
- Ability to work on a team
- Travel may be required up to 10%
What you'll bring
How we treat you
Medical, Dental Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO starting at 15 days a year; Holidays: 11 paid holidays comprised of six core holidays and five floating holidays; 401K with 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance: Short + Long Term; Service Awards and recognition
Frequently asked questions
Where is the job location?
The job can be located in various locations in the United States, and may be remote or on-site depending on role and location.
What is the compensation range?
The salary range for this position is $57,816.00 - $64,240.00.
What are the key qualifications required?
Key qualifications include a Bachelor's degree and minimum 3 years of related experience or equivalent combination of education and related experience.
How do I apply for this position?
Apply now through the American Red Cross Candidate Home. The job will be posted for a minimum of five business days, with extensions if needed.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.