On-Call Concierge
Quick answer
The American Cancer Society is hiring an in-office part-time On-Call Concierge in Birmingham, AL, paying $19.50/hour to provide frontline guest support and facility operations at the Hope Lodge.
- Role
- On-Call Concierge
- Organization
- American Cancer Society
- Location
- Birmingham, AL
- Work setup
- On-site
- Level
- Entry
- Compensation
- $19.50 per hour plus applicable shift differentials
- Category
- Programs & Operations
The role
The On-Call Concierge serves as the frontline ambassador for the American Cancer Society's Hope Lodge in Birmingham, AL. This role manages front desk operations, coordinates guest transportation, and ensures a welcoming environment for guests undergoing cancer treatment. Responsibilities include handling inquiries, maintaining administrative records, and monitoring facility security.
What you'll do
- Greet guests and manage front desk operations with hospitality.
- Coordinate guest transportation schedules and drive guests to appointments.
- Handle guest check-in/out procedures and manage reservations.
- Maintain accurate guest records and administrative documentation.
- Monitor lobby security and respond to emergency incidents.
What it takes
- High School diploma or equivalent required.
- Previous experience in hospitality or guest services preferred.
- Proficiency in Microsoft Office Suite and multi-line phone systems.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Strong organizational skills and ability to multitask in a fast-paced environment.
What you'll bring
How we treat you
This position is part-time and not benefits-eligible; however, the organization offers a generous paid time off policy, medical, dental, retirement benefits, and wellness programs to eligible staff.
Frequently asked questions
Is this position remote or in-office?
This is an in-office position located at the Hope Lodge facility in Birmingham, AL.
What is the pay rate for this role?
The base pay rate is $19.50 per hour, with additional shift differential pay available for evening, weekend, and overnight hours.
What qualifications are required for this role?
Candidates must have at least a High School diploma or equivalent, with preference given to those with prior hospitality experience and proficiency in computer and phone systems.
How can I apply for this position?
The job description does not provide a specific deadline or external link, though interested candidates should typically apply through the American Cancer Society careers portal.
How to apply
Apply directly on American Cancer Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Cancer Society's official posting before applying.