Member and Supporter Engagement Officer (Summer placement)
Quick answer
The Ramblers is hiring a hybrid Member and Supporter Engagement Officer based in London for a 3-month summer placement paying £25,813–£28,394 to manage supporter enquiries and CRM data.
- Role
- Member and Supporter Engagement Officer (Summer placement)
- Organization
- THE RAMBLERS
- Location
- London (Greater)
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- £25,813 - £28,394 per annum
- Category
- Programs & Operations
- Apply by
- 2026-06-22
The role
The Ramblers is seeking a Member and Supporter Experience Officer for a 3-month summer placement starting July 2nd. This role serves as a first point of contact for members, managing enquiries across various channels, processing payments, and maintaining data integrity within the CRM. The successful candidate will work in a hybrid capacity, requiring attendance in the London office on Tuesdays.
What you'll do
- Respond to supporter enquiries via phone, email, and social media
- Process and manage in-bound financial payments accurately
- Maintain supporter interactions and data within the CRM system
- Investigate and resolve low-level complaints and technical enquiries
- Provide administrative support to office volunteers
What it takes
- High standard of organizational and interpersonal skills
- Excellent telephone manner and communication abilities
- Strong attention to detail and data accuracy
- Ability to adapt style and tone to provide tailored service
- Previous experience in a customer or supporter service environment
What you'll bring
Frequently asked questions
Is this position remote or in-office?
This is a hybrid role involving both home-working and required attendance at the London office on Tuesdays.
What is the compensation for this placement?
The salary for this role is set between £25,813 and £28,394 per annum based on skills and experience.
When does the role start and how long is the contract?
The placement is a 3-month contract running from July 2nd to October 6th.
How do I apply for this position?
Interviews are being conducted on a rolling basis; you should apply through the website as soon as possible due to the immediate start requirement.
How to apply
Apply directly on THE RAMBLERS's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on THE RAMBLERS's official posting before applying.