Manager, Visitor Services
Quick answer
The Lucas Museum of Narrative Art is hiring a mid-level Manager, Visitor Services (Exposition Park, Los Angeles) to oversee daily operations and ensure exceptional visitor service.
- Role
- Manager, Visitor Services
- Organization
- Lucas Museum of Narrative Art
- Location
- Exposition Park, Los Angeles, CA
- Work setup
- On-site
- Level
- Mid
- Category
- Programs & Operations
The role
The Manager, Visitor Services at the Lucas Museum of Narrative Art oversees daily operations and ensures exceptional visitor service, supervising staff, managing schedules, and handling visitor concerns. The role requires 3+ years of supervisory experience and a commitment to diversity and inclusion.
What you'll do
- Supervise and mentor the frontline Visitor Services team
- Oversee daily Visitor Services operations
- Participate in hiring, onboarding, and training frontline staff
- Handle visitor concerns and escalations
- Serve as the venue Manager-on-Duty
- Ensure accurate daily reporting of ticket revenue and attendance
What it takes
- 3+ years of supervisory experience
- Experience managing large numbers of hourly staff
- Experience managing complex staffing schedules
- Commitment to diversity, equity, inclusion, accessibility, and belonging
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving skills
What you'll bring
Frequently asked questions
Where is the job located?
Exposition Park, Los Angeles, CA
What are the key qualifications?
3+ years of supervisory experience, experience managing large numbers of hourly staff, commitment to diversity, equity, inclusion, accessibility, and belonging, excellent communication and interpersonal skills, strong organizational and problem-solving skills
How do I apply?
Applications should be submitted by February 28, 2024.
How to apply
Apply directly on Lucas Museum of Narrative Art's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Lucas Museum of Narrative Art's official posting before applying.
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