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The New York Times

Manager, Business Operations & Enablement

LocationNew York, NY
SetupHybrid
LevelMid
Posted23h ago
Communications & Marketing

Quick answer

The New York Times is hiring a mid-level Manager, Business Operations & Enablement in New York, NY, with a base pay range of $105,000—$120,000 USD, focusing on operational excellence and client services.

Role
Manager, Business Operations & Enablement
Organization
The New York Times
Location
New York, NY
Work setup
Hybrid
Level
Mid
Compensation
$105,000—$120,000 USD
Category
Communications & Marketing

The role

The Manager, Business Operations & Enablement role at The New York Times involves managing client coordinators, resource planning, and Salesforce governance, among other responsibilities, in a hybrid role based in New York, NY.

What you'll do

  • Lead a team of client coordinators
  • Establish service standards and quality controls
  • Lead daily classified business operations
  • Evaluate tools for AI/automation
  • Design reporting platforms
  • Provide business insights and data analyses

What it takes

  • Bachelor's degree or equivalent experience
  • 4-6 years of relevant experience
  • 3+ years of experience improving operating models
  • Experience leading projects end to end
  • Salesforce or customer relationship system experience
  • Experience using dashboards and productivity metrics

What you'll bring

LeadershipProject ManagementSalesforce GovernanceData AnalysisClient ServicesOperational Excellence

How we treat you

Medical, Dental and Vision Benefits, Flexible Spending Accounts, Company-matching 401(k) plan, Employee Stock Purchase Plan, Paid Vacation, Paid Sick Days, Paid Parental Leave, Tuition Reimbursement, Professional Development Programs

Frequently asked questions

Where is the job located?

The job is based in New York, NY, and is a hybrid role.

What is the compensation range?

The annual base pay range for this role is between $105,000 and $120,000 USD.

What are the key qualifications?

Key qualifications include a bachelor's degree, 4-6 years of relevant experience, and experience leading projects end to end.

How do I apply?

You can apply now through The New York Times careers site.

How to apply

Apply directly on The New York Times's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on The New York Times's official posting before applying.

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