Lead Retail Associate
Quick answer
Goodwill Greater Milwaukee & Chicago is hiring an on-site, part-time Lead Retail Associate in Menomonee Falls, WI, paying $16 per hour to oversee store operations and team productivity.
- Role
- Lead Retail Associate
- Organization
- Goodwill Greater Milwaukee & Chicago
- Location
- Menomonee Falls, WI
- Work setup
- On-site
- Level
- Entry
- Compensation
- $16 USD per hour
- Category
- Programs & Operations
The role
The Lead Retail Associate provides daily direction for store operations, including scheduling, production quality, and recovery processes. This role oversees store coverage at the point-of-sale and donation centers while serving as a service experience leader to address customer and employee needs. The associate must maintain a safe work environment and ensure team members adhere to company policies and procedures. Additionally, the role involves representing the organization as a community ambassador and managing routine projects to meet store goals.
What you'll do
- Direct daily associate tasks, break schedules, and production processes.
- Oversee POS and donation center coverage to ensure operational efficiency.
- Monitor production quality standards and assist team members in meeting goals.
- Resolve employee and customer complaints in a timely, professional manner.
- Maintain a safe and orderly work environment by following all safety protocols.
What it takes
- Prior work experience in a retail or production environment preferred.
- Ability to work a flexible schedule, including nights and weekends.
- Capacity to lift and move up to 50 pounds regularly.
- Willingness to obtain forklift certification if required at the site.
- Strong communication and situational adaptability skills.
What you'll bring
How we treat you
Competitive benefit program including medical, dental, vision, short and long-term disability, life insurance, retirement plan, and paid time off (PTO).
Frequently asked questions
Is this job position remote or in-person?
This is an on-site, in-office position located at the Menomonee Falls store in Wisconsin.
What is the compensation for this role?
The position pays $16 USD per hour.
What are the primary qualifications required?
Preferred qualifications include prior retail or production experience and the ability to work a flexible, varied schedule including nights and weekends.
How do I apply for this position?
Interested candidates should use the "Apply now" link provided in the original job posting to submit their application.
How to apply
Apply directly on Goodwill Greater Milwaukee & Chicago's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Goodwill Greater Milwaukee & Chicago's official posting before applying.