Lead Product & UX Designer
Quick answer
Think of Us is hiring a senior Lead Product & UX Designer (Washington, DC) for $150k-$180k to lead design across ConnectMe and other products in their Technology & Innovation department.
- Role
- Lead Product & UX Designer
- Organization
- Think of Us
- Location
- Hybrid; Washington, DC (min. 3 days in the office)
- Work setup
- Hybrid
- Level
- Senior
- Compensation
- $150,000–$180,000
- Category
- Design & Creative
The role
Think of Us is seeking a Lead Product & UX Designer to lead product design, research, and service design across their emerging product portfolio, focusing on ConnectMe, a warmline and resource navigation platform.
What you'll do
- Own interaction design for ConnectMe and CheckForUs
- Design new features before they are built: AI chat, CR copilot, expanded workbench, and iterative improvements based on real user feedback
- Build low- and high-fidelity prototypes to test ideas quickly and communicate intent to engineering
- Partner closely with engineers to design feasible, high-quality solutions — and be in the room when implementation decisions are made
- Own design quality: establish and maintain a design system and component standards across both modules and multiple state deployments
What it takes
- 8–12 years of experience in product design, UX, or service design, with a portfolio demonstrating complex, shipped software products
- Strong interaction design: flows, states, information architecture, and prototyping at both low and high fidelity
- Service design practice: experience thinking beyond screens, including journey mapping, service blueprints, system maps, and non-software touchpoints
- User research skills: has planned and conducted qualitative research, not just reviewed someone else's findings
- Experience designing AI-powered or data-driven interfaces, specifically how to make algorithmic outputs legible and trustworthy to users, including human-in-the-loop patterns
What you'll bring
How we treat you
100% employer-paid medical, dental, and vision coverage for employees; 50% for dependents. Access to Talkspace for confidential therapy and mental health support. Short-Term Disability, Life, and AD&D Insurance included. Optional Long-Term Disability and Supplemental Life Insurance. Health Care and Dependent Care FSAs available.
Frequently asked questions
Where is the job located?
The job is based in Washington, DC with a minimum of 3 days per week in the office.
What is the compensation range?
The annual salary for this role ranges from $150,000 to $180,000.
What are the key qualifications required?
Key qualifications include 8-12 years of experience in product design, strong interaction and service design skills, user research expertise, and experience with AI-powered interfaces.
How do I apply for this position?
Please submit a resume outlining your relevant skills and experiences. Phone inquiries are not accepted to ensure a fair hiring process.
How to apply
Apply directly on Think of Us's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Think of Us's official posting before applying.