Intake Specialist
Quick answer
Compass Health Center is hiring a remote-capable Intake Specialist based in Illinois, Maryland, DC, or Virginia paying $19-$23/hour to manage patient admissions and scheduling for mental health services.
- Role
- Intake Specialist
- Organization
- Compass Health Center
- Location
- Northbrook, IL (with remote work following training)
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $19 - $23 USD
- Category
- Programs & Operations
The role
Compass Health Center is seeking an Intake Specialist to act as a primary point of contact for patients seeking psychiatric crisis support. This role involves scheduling appointments, verifying insurance information, and managing patient intake data within a fast-paced clinical environment. While the position is primarily remote, candidates must be available for an initial four-week onsite training period at the Northbrook, Illinois facility. The role requires specific Sunday through Thursday evening availability and a strong commitment to compassionate, confidential patient care.
What you'll do
- Manage incoming patient and parent phone calls with professionalism.
- Schedule new and existing patient appointments and conduct screenings.
- Collect and verify confidential patient demographic and insurance information.
- Perform accurate data entry of patient records.
- Execute administrative tasks including scanning, faxing, and emailing documentation.
What it takes
- Bachelor's degree in Psychology or a related field.
- Previous experience in administrative, customer service, or scheduling roles.
- Ability to handle sensitive patient situations with compassion and confidentiality.
- Proficiency in Microsoft Office and general computer tasks.
- Bilingual in Spanish is strongly preferred.
- Availability for the Sunday-Thursday evening shift (12:30pm/1:30pm to 8:30pm/9:30pm CT).
What you'll bring
How we treat you
Comprehensive medical, dental, and vision plans, 401k program with company matching, generous PTO, parental leave after one year, and continuous training opportunities through CEU seminars.
Frequently asked questions
Is this position fully remote?
The role is primarily remote; however, it requires the candidate to work onsite at the Northbrook, Illinois facility for up to four weeks for initial training.
What is the compensation for this role?
The expected compensation range for this Intake Specialist position is $19 to $23 USD per hour, depending on experience, education, and location.
What are the required working hours?
The position requires a Sunday through Thursday schedule, specifically Sundays from 12:30pm–8:30pm CT and Monday through Thursday from 1:30pm–9:30pm CT.
What educational background is required?
Candidates are required to hold a Bachelor's degree in Psychology or a related field.
How to apply
Apply directly on Compass Health Center's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Compass Health Center's official posting before applying.