Emergency Triage Coordinator
Quick answer
Aspire Health and Community Services is hiring a full-time Emergency Triage Coordinator paying $21.70-$25.50/hour to manage crisis service referrals and telephonic triage for clients.
- Role
- Emergency Triage Coordinator
- Organization
- Aspire Health and Community Services
- Work setup
- On-site
- Level
- Entry
- Compensation
- $21.70 - $25.50 USD per hour (plus shift differential of $3/hour for eligible night/weekend hours)
- Category
- Programs & Operations
The role
The Emergency Triage Coordinator serves as a critical first point of contact for crisis services, managing telephonic information flow and referral requests 24/7/365. This role involves screening cases, coordinating with clinical staff, and ensuring high-quality crisis intervention for clients, families, and community providers. The coordinator supports the Emergency Services team by navigating medical record systems and facilitating follow-up care arrangements.
What you'll do
- Triage incoming phone calls and provide counseling support to clients and families.
- Perform bed searches for clients requiring higher levels of care.
- Maintain and update client records in the Avatar system.
- Gather risk information and assist in crisis evaluation requests.
- Coordinate follow-up appointments and treatment paperwork.
What it takes
- Bachelor’s Degree in Psychology or a related field.
- Minimum of one year of experience in a mental health crisis intervention setting.
- Working knowledge of Emergency Service Program (ESP) systems.
- Ability to maintain professional communication with distressed clients.
- Demonstrated competence in serving culturally diverse populations.
What you'll bring
How we treat you
Competitive package of compensation and benefits including shift differential pay.
Frequently asked questions
What is the compensation for this role?
The base compensation range is $21.70 to $25.50 per hour, with an additional $3 per hour shift differential for specific night and weekend hours.
What are the working hours?
This is a full-time position requiring 36 hours per week, with a set schedule of Thursday, Friday, and Saturday from 7 pm to 7 am.
What qualifications are required?
Candidates must have a Bachelor’s degree in Psychology or a related field and at least one year of experience working in a mental health crisis intervention setting.
How to apply
Apply directly on Aspire Health and Community Services's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Aspire Health and Community Services's official posting before applying.