Director of Organizational Effectiveness
Quick answer
Community Action House is hiring an in-office Director of Organizational Effectiveness in Holland, MI, to lead strategic operations, workflow systems, and cross-functional project management.
- Role
- Director of Organizational Effectiveness
- Organization
- Community Action House
- Location
- Holland, MI
- Work setup
- On-site
- Level
- Senior
- Category
- Programs & Operations
The role
The Director of Organizational Effectiveness serves as a key strategic partner and operational leader, driving enterprise-wide efficiency, accountability, and project management. This role assesses workflows, implements technical systems, and fosters cross-functional collaboration to support organizational growth. By designing operating models and leading change management initiatives, the Director ensures that Community Action House maintains operational discipline and high-impact mission delivery.
What you'll do
- Translate organizational vision into practical, measurable operational rhythms.
- Assess and improve technical, workflow, and operational systems for efficiency.
- Lead enterprise-level change management and project management software implementation.
- Utilize data diagnostics and KPIs to inform executive decision-making and risk management.
- Coach departmental leaders and oversee cross-functional strategic initiatives.
What it takes
- 8+ years of experience in operations, strategy, or organizational development.
- 3+ years of supervisory experience.
- Strong systems-thinking orientation and ability to improve complex workflows.
- Exceptional facilitation and relationship-building skills across all leadership levels.
- Bachelor's degree or equivalent years of professional experience.
What you'll bring
How we treat you
Medical, dental, and vision coverage, 401(k) plan with company matching, employer-paid short-term/long-term disability and life insurance, generous paid time off, and professional development opportunities.
Frequently asked questions
Where is this position located?
This role is based in Holland, MI, and requires working on-site.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting.
What level of experience is required?
Candidates are required to have at least 8 years of relevant experience in operations or strategy, including at least 3 years of supervisory experience.
How do I apply for this position?
You must submit an application through the Jobs page on the Community Action House website.
How to apply
Apply directly on Community Action House's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Community Action House's official posting before applying.