Digital Transformation Programme Manager

LocationLondon (hybrid, 3 days/week in the office)

SetupHybrid

LevelSenior

Posted2d ago

Engineering & Technology

Quick answer

The International Transport Workers Federation (ITF) is hiring a senior Digital Transformation Programme Manager (London, hybrid) for a two-year fixed-term contract, paying £67,844 per year.

Role: Digital Transformation Programme Manager
Organization: International Transport Workers Federation (ITF)
Location: London (hybrid, 3 days/week in the office)
Work setup: Hybrid
Level: Senior
Compensation: £67,844 per year
Category: Engineering & Technology

The role

The Digital Transformation Programme Manager will lead the delivery of the ITF’s Digital Transformation Programme, focusing on improving operational processes and making information more accessible.

What you'll do

Lead the Digital Transformation Programme, delivering agreed outcomes within agreed timescales, budgets and quality standards.
Develop and maintain the Digital Transformation Programme roadmap, aligning priorities, dependencies and resources across projects and workstreams.
Coordinate delivery of the Maritime Projects (Operations & Inspectorate) and Membership Portal projects, including secure external access to CRM-held data.
Work with departments, affiliates and external stakeholders to understand user needs and translate them into clear organisational requirements.
Facilitate workshops, map processes and identify opportunities to improve ways of working through automation, integration and common standards.
Coordinate solution design, development, testing, user acceptance testing and implementation with internal teams and specialist delivery partners.

What it takes

Proven experience delivering medium to large-scale digital transformation, CRM implementation or organisational systems programmes using recognised programme and project management methodologies.
Experience delivering portals that enable external organisations to securely access and use data held in a CRM or comparable enterprise system.
Experience managing complex programmes involving multiple stakeholders, concurrent workstreams and external delivery partners.
Experience working with Microsoft Dynamics 365, Power Platform or comparable CRM and enterprise technologies.
Sufficient technical understanding to challenge proposals, assess delivery risks and coordinate CRM, portal and integration workstreams.
An understanding of user access, permissions, information security and data protection requirements in CRM-connected portal projects.

What you'll bring

Proven experience delivering medium to large-scale digital transformationExperience delivering portals that enable external organisations to securely access and use dataExperience managing complex programmes involving multiple stakeholdersExperience working with Microsoft Dynamics 365Power Platform or comparable CRM and enterprise technologiesStrong business analysis skills

Frequently asked questions

Where is the job located?

The job is located in London, with a hybrid work schedule (3 days/week in the office).

What is the compensation?

The compensation is £67,844 per year.

What are the key qualifications required?

Key qualifications include proven experience in digital transformation, CRM implementation, and project management methodologies, as well as experience with Microsoft Dynamics 365 and portal technologies.

How do I apply?

Applications should be submitted by 11/18/2026.

Is the job remote?

The job is not fully remote; it is a hybrid role with 3 days per week in the office.

How to apply

Apply directly on International Transport Workers Federation (ITF)'s site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on International Transport Workers Federation (ITF)'s official posting before applying.