Customer Success Lead
Quick answer
Karya is hiring a hybrid Customer Success Lead to own revenue growth and manage strategic enterprise accounts for their mission-driven AI data platform.
- Role
- Customer Success Lead
- Organization
- Karya
- Work setup
- Hybrid
- Level
- Senior
- Category
- Programs & Operations
The role
Karya is seeking a Customer Success Lead to drive revenue growth across its largest strategic accounts by managing complex enterprise sales. The role involves navigating the intersection of AI infrastructure, enterprise sales, and social impact to build partnerships with corporations, government bodies, and research institutions. The successful candidate will lead full-cycle sales, maintain technical credibility with ML stakeholders, and influence the product roadmap based on customer needs.
What you'll do
- Own and drive full-cycle enterprise sales from prospecting through renewal and expansion.
- Navigate complex procurement, vendor empanelment, and legal compliance processes.
- Maintain accurate pipeline management and revenue forecasting in HubSpot.
- Partner with Product and Operations teams to deliver technically credible value propositions.
- Represent Karya in high-level discussions with ML engineers and business executives.
What it takes
- 5+ years of enterprise sales or strategic account management experience.
- 2+ years selling technical solutions like AI/ML, data services, or SaaS.
- Proven track record of closing large, complex enterprise deals.
- Experience managing long sales cycles (3 months+) with multi-stakeholder dynamics.
What you'll bring
How we treat you
Flexible leave and vacation policy, hybrid work options, insurance as per industry standards, access to leaders in technology and social impact sectors, and the opportunity to contribute to AI-driven social equity.
Frequently asked questions
What is the work setup for this role?
This position offers hybrid work options at Karya.
What kind of sales experience is required?
Candidates need at least 5 years of enterprise sales experience, including 2 years of selling technical AI/ML or data services to both business and technical stakeholders.
Is the compensation specified?
No, the compensation for this role is not explicitly specified in the job posting.
What are the key responsibilities regarding the sales pipeline?
The lead is responsible for managing existing pipelines, generating new leads through outbound efforts, and maintaining accurate deal tracking within HubSpot.
How to apply
Apply directly on Karya's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Karya's official posting before applying.