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Enclude

CRM Helpdesk Support Specialist

LocationDublin 7 / Hybrid
SetupHybrid
LevelEntry
Postedjust now ago
Engineering & Technology

Quick answer

Enclude is hiring a hybrid CRM Helpdesk Support Specialist (Dublin 7, Ireland) with a salary range of €33,000 to €36,000.

Role
CRM Helpdesk Support Specialist
Organization
Enclude
Location
Dublin 7 / Hybrid
Work setup
Hybrid
Level
Entry
Compensation
€33,000 to €36,000
Category
Engineering & Technology

The role

Enclude is seeking a CRM Helpdesk Support Specialist to join their Membership Services team, providing high-quality support to non-profit clients.

What you'll do

  • Providing problem resolution to support requests
  • Remotely deliver solutions and on-site support as required
  • Take ownership of service requests and ensure timely resolution
  • Contribute to the enhancement and development of quality support methods
  • Document and verify case records and client profiles
  • Support colleagues on the helpdesk through joint working and knowledge sharing

What it takes

  • Demonstrated technical skills
  • Strong conceptual understanding of data structures and CRM system configurations
  • 1+ years of experience with CRM systems
  • Excellent verbal and written communication skills
  • Highly proficient in spoken and written English
  • Excellent interpersonal skills

What you'll bring

Technical skills in relevant subjects such as Information TechnologyComputer ScienceStrong conceptual understanding of data structures and CRM system configurationsExperience with CRM systemspreferably SalesforceExcellent verbal and written communication skills

Frequently asked questions

Where is the job located?

The job is located in Dublin 7, Ireland, with a hybrid work schedule.

What is the salary range?

The salary range is €33,000 to €36,000.

What are the key qualifications required?

Key qualifications include technical skills, strong communication skills, and experience with CRM systems.

How do I apply?

Applications should be sent to [email protected] with a CV and cover letter demonstrating relevant experience and suitability for the role.

When is the application deadline?

The application deadline is 5pm on Friday, 30th October 2026.

How to apply

Apply directly on Enclude's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Enclude's official posting before applying.

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