Complaints & Feedback Mechanism Technical Assistant

LocationBouar, Paoua, Central African Republic

LevelEntry

Posted1d ago

Communications & Marketing

Quick answer

NRC is hiring a Complaints & Feedback Mechanism Technical Assistant for its offices in Bouar and Paoua, Central African Republic, to support the implementation of community feedback mechanisms.

Role: Complaints & Feedback Mechanism Technical Assistant
Organization: NRC - Norwegian Refugee Council
Location: Bouar, Paoua, Central African Republic
Level: Entry
Category: Communications & Marketing

The role

The NRC is seeking two Complaints & Feedback Mechanism (CFM) Technical Assistants for its offices in Bouar and Paoua, Central African Republic. The role involves providing frontline operational support for the implementation of the CFM to ensure community feedback is collected, recorded, and processed safely and ethically. The Technical Assistant will manage feedback channels, including helplines, and engage in community awareness and communication activities. This position is crucial for enhancing accountability and continuous improvement of NRC's programs.

What you'll do

Provide frontline operational support for the implementation of the CFM
Ensure community feedback is collected, recorded, and processed safely and ethically
Manage feedback channels, including helplines
Engage in community awareness and communication activities

What it takes

Experience in community engagement
Knowledge of feedback mechanisms
Strong communication skills
Ability to handle sensitive information
Fluency in local languages

What you'll bring

Experience in community engagementKnowledge of feedback mechanismsStrong communication skillsAbility to handle sensitive informationFluency in local languages

Frequently asked questions

Where is the job located?

The job is located in Bouar and Paoua, Central African Republic.

What is the compensation?

The compensation is not specified.

What are the key qualifications required?

Key qualifications include experience in community engagement, knowledge of feedback mechanisms, strong communication skills, ability to handle sensitive information, and fluency in local languages.

How do I apply?

Applications should be submitted through the NRC's recruitment process.

Is the job remote?

The job is based in Bouar and Paoua, Central African Republic.

How to apply

Apply directly on NRC - Norwegian Refugee Council's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on NRC - Norwegian Refugee Council's official posting before applying.