After-Hours Support Worker
Quick answer
Launch Housing is hiring a permanent part-time After-Hours Support Worker (approximately 41 hours per fortnight) in Dandenong, Victoria, Australia to provide support to residents at crisis accommodation services. The role involves comprehensive client services and administrative duties.
- Role
- After-Hours Support Worker
- Organization
- Launch Housing
- Location
- Dandenong, Victoria, Australia
- Work setup
- Hybrid
- Level
- Entry
- Category
- Programs & Operations
The role
After-Hours Support Worker at Launch Housing provides support to residents in crisis accommodation services, ensuring a safe and supportive environment through various administrative and client-facing duties.
What you'll do
- Providing crisis counselling and support
- Maintaining casework records and statistics
- Monitoring facility dynamics for safety and support
- Responding to critical incidents
- Engaging external services as required
- Facilitating recreational activities
What it takes
- Relevant tertiary qualification in human services
- Direct experience in delivering services to clients with complex needs related to homelessness
- Understanding of housing and homelessness policy
- Collaborative working skills
- Good interpersonal and communication skills
- Organisational and time management skills
What you'll bring
How we treat you
Wellbeing days, ceremonial leave, carers leave and study leave; Flexible working arrangements; Purchased leave; 17.5% leave loading; 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer; Training and career growth opportunities across Launch Housing; A portion of your income can be tax-free by salary packaging personal expenses; Additional tax-free salary packaging on dining and accommodation expenses; Positive, supportive and progressive work environment
Frequently asked questions
Where is the job located?
The role is based at Dandenong, Victoria, Australia.
What are the key qualifications required for this position?
Key qualifications include a relevant tertiary qualification in human services and direct experience in delivering services to clients with complex needs related to homelessness.
How much does the job pay?
Compensation is not specified in the job posting.
When are applications due?
Applications close on 18 August 2026.
Is this role remote or in-office?
The role involves a hybrid work schedule with shifts at the facility and some administrative tasks that can be done remotely.
How to apply
Apply directly on Launch Housing's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Launch Housing's official posting before applying.